Activities

As described by the charity on the register

We offer free and confidential and independent advice and information to clients in all areas of social welfare law, including benefits, debt, housing, employment and consumer issues.We campaign for change, attempting to tackle some of the underlying issues which give rise to these issues. We collate and use evidence from our clients to influence policy makers, both locally and nationally.

Latest income

£6.8m

Expenditure

£6.8m

Financial year end

2025-03-31

Income & spending history

As reported to the Charity Commission, by financial year end

Year end Income Expenditure income spend
2021-03-31 £4.5m £4.0m
2022-03-31 £5.2m £4.8m
2023-03-31 £5.7m £5.2m
2024-03-31 £6.8m £6.1m
2025-03-31 £6.8m £6.8m

Latest detailed return

Year end 2025-03-31

Income mix

Donations & legacies £200k
Charitable activities £6.6m
Trading £0
Investment income £38k
Total income £6.8m

Spending

Charitable spend £6.8m
Raising funds £0
Grants to institutions £0
Governance £27k
Total expenditure £6.8m

Balance sheet

Reserves £2.1m
Total funds £5.1m
— restricted £514k
— unrestricted £4.6m
— endowment £0
Total assets £5.1m
Cash £1.5m

People

Employees 219

Classification

The charity's own register classification

What it does

  • Education/training
  • The Prevention Or Relief Of Poverty

Who it helps

  • The General Public/mankind

How it works

  • Provides Advocacy/advice/information

Source: Charity Commission for England and Wales register, 2026-07-28. Detailed figures as filed in the charity's annual return. Contains public sector information licensed under the Open Government Licence v3.0.