Activities

As described by the charity on the register

The Bureau provides free, confidential, independent and impartial information, advice and advocacy services which inform people about their rights and responsibilities and help them to take action to resolve their problems. We use client based evidence to exercise a responsible influence on the development of policies and procedures both locally and nationally,

Latest income

£5.0m

Expenditure

£4.8m

Financial year end

2025-03-31

Income & spending history

As reported to the Charity Commission, by financial year end

Year end Income Expenditure income spend
2021-03-31 £1.9m £1.6m
2022-03-31 £2.1m £1.9m
2023-03-31 £2.8m £2.6m
2024-03-31 £4.4m £4.2m
2025-03-31 £5.0m £4.8m

Latest detailed return

Year end 2025-03-31

Income mix

Donations & legacies £44k
Charitable activities £4.9m
Trading £0
Investment income £60k
Total income £5.0m

Spending

Charitable spend £4.8m
Raising funds £0
Grants to institutions £0
Governance £28k
Total expenditure £4.8m

Balance sheet

Reserves £1.6m
Total funds £1.8m
— restricted £158k
— unrestricted £1.7m
— endowment £0
Total assets £1.8m
Cash £1.9m

People

Employees 140

Classification

The charity's own register classification

What it does

  • General Charitable Purposes
  • Education/training
  • The Prevention Or Relief Of Poverty

Who it helps

  • The General Public/mankind

How it works

  • Provides Advocacy/advice/information

Source: Charity Commission for England and Wales register, 2026-07-28. Detailed figures as filed in the charity's annual return. Contains public sector information licensed under the Open Government Licence v3.0.