Activities

As described by the charity on the register

The provision of supported accommodation for homeless people Older peoples housing and supportWork to help unemployed people back into workAnti-Human Trafficking workAddiction Support ServicesOutreach programmes and services to communitiesFamily tracing serviceFrontline assistance to emergency services personnel and people affected by disasters

Latest income

£240m

Expenditure

£235m

Financial year end

2025-03-31

Income & spending history

As reported to the Charity Commission, by financial year end

Year end Income Expenditure income spend
2021-03-31 £173m £162m
2022-03-31 £201m £187m
2023-03-31 £253m £219m
2024-03-31 £240m £232m
2025-03-31 £240m £235m

Latest detailed return

Year end 2025-03-31 · consolidated (group) figures

Income mix

Donations & legacies £29.5m
Charitable activities £207m
Trading £0
Investment income £3.5m
Total income £240m

Spending

Charitable spend £235m
Raising funds £50k
Grants to institutions £0
Governance £555k
Total expenditure £235m

Balance sheet

Reserves £22.4m
Total funds £447m
— restricted £259m
— unrestricted £169m
— endowment £18.7m
Total assets £447m
Cash £54.3m

People

Employees 2,016

Classification

The charity's own register classification

What it does

  • Education/training
  • The Prevention Or Relief Of Poverty
  • Accommodation/housing
  • Economic/community Development/employment
  • Other Charitable Purposes

Who it helps

  • Children/young People
  • Elderly/old People
  • People With Disabilities
  • Other Defined Groups
  • The General Public/mankind

How it works

  • Provides Services
  • Provides Advocacy/advice/information
  • Other Charitable Activities

Source: Charity Commission for England and Wales register, 2026-07-28. Detailed figures as filed in the charity's annual return. Contains public sector information licensed under the Open Government Licence v3.0.