Activities

As described by the charity on the register

BSS empowers people to take action to improve their lives, by providing access to impartial information and advice. Services available include contact centres, incorporating helplines providing support and guidance; digital media, including web design and development and other forms of online communication such as SMS and web chat; and distribution and fulfilment of hard copy information material.

Latest income

£18.2m

Expenditure

£19.9m

Financial year end

2014-03-31

Latest detailed return

Year end 2014-03-31 · consolidated (group) figures

Income mix

Donations & legacies £0
Charitable activities £11.3m
Trading £6.9m
Investment income £14k
Total income £18.2m

Spending

Charitable spend £13.2m
Grants to institutions £0
Governance £77k
Total expenditure £19.9m

Balance sheet

Reserves £4.9m
Total funds £5.7m
— restricted £0
— unrestricted £5.7m
— endowment £0
Total assets £5.7m
Cash £4.1m

People

Employees 436

Classification

The charity's own register classification

What it does

  • General Charitable Purposes
  • Education/training
  • The Advancement Of Health Or Saving Of Lives
  • Arts/culture/heritage/science
  • Environment/conservation/heritage

Who it helps

  • Children/young People
  • People Of A Particular Ethnic Or Racial Origin
  • Other Charities Or Voluntary Bodies
  • Other Defined Groups
  • The General Public/mankind

How it works

  • Provides Services
  • Provides Advocacy/advice/information

Source: Charity Commission for England and Wales register, 2026-07-28. Detailed figures as filed in the charity's annual return. Contains public sector information licensed under the Open Government Licence v3.0.