Activities

As described by the charity on the register

We aim to empower consumers to make informed choices about goods and services by undertaking research and publishing the results of that research. In so doing, we aim to change the way markets work to ensure they are fair and work in the best interests of consumers.

Latest income

£83.7m

Expenditure

£84.4m

Financial year end

2025-06-30

Income & spending history

As reported to the Charity Commission, by financial year end

Year end Income Expenditure income spend
2021-06-30 £88.9m £84.6m
2022-06-30 £86.7m £84.9m
2023-06-30 £87.4m £86.2m
2024-06-30 £83.2m £87.4m
2025-06-30 £83.7m £84.4m

Latest detailed return

Year end 2025-06-30 · consolidated (group) figures

Income mix

Donations & legacies £30k
Charitable activities £122k
Trading £81.5m
Investment income £1.2m
Total income £83.7m

Spending

Charitable spend £21.1m
Raising funds £63.3m
Grants to institutions £142k
Governance £887k
Total expenditure £84.4m

Balance sheet

Reserves £70.4m
Total funds £70.4m
— restricted £0
— unrestricted £70.4m
— endowment £0
Total assets £70.4m
Cash £30.2m

People

Employees 643

Classification

The charity's own register classification

What it does

  • Education/training

Who it helps

  • The General Public/mankind

How it works

  • Provides Advocacy/advice/information
  • Sponsors Or Undertakes Research

Source: Charity Commission for England and Wales register, 2026-07-28. Detailed figures as filed in the charity's annual return. Contains public sector information licensed under the Open Government Licence v3.0.