VOLUNTEERING MATTERS
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Next accounts due
2026-12-31 (in 7mo)
Last filed for 2025-03-31
Confirmation statement due
2026-11-12 (in 6mo)
Last made up 2025-10-29
Watchouts
Cash
—
Latest balance sheet
Net assets
£1M
-8.4% first positive since 2021
Employees
142
-8.4% vs 2024
Profit before tax
-£120K
+80.2% vs 2024
Watchouts
Facts from the Companies House register and the latest accounts — not a rating
-
Material uncertainty over going concern
The directors have assessed the charitable company's going concern status as at the date of approval of the 2025 financial statements and are satisfied that the company remains a going concern. We draw attention to note 1 (b) in the financial statements, which indicates that the company incurred a net operating expenditure for the year ended 31 March 2025 of £120,000 (2024: £606,000). These events or conditions along with other matters as set forth in note 1 (b), indicate that material uncertainties exist which may cast doubt on the company's ability to continue as a going concern. Our opinion is not modified in respect of this matter.
-
4 officer resignations in last 12 months
Multiple officers have left the board recently — see the People section for who.
Net assets
4-year trend · vs Consumer Discretionary median
Accounts
4-year trend · latest reflected 2025-03-31
| Metric | Trend | 2020-03-31 | 2021-03-31 | 2024-03-31 | 2025-03-31 |
|---|---|---|---|---|---|
| Turnover | £5,945 | £5,202 | £5,455,000 | £5,151,000 | |
| Operating profit | £134 | -£346 | -£606,000 | -£120,000 | |
| Profit before tax | -£11,475 | -£10,497 | -£606,000 | -£120,000 | |
| Net profit | — | — | -£606,000 | -£120,000 | |
| Cash | £630 | £385 | £28,000 | — | |
| Total assets less current liabilities | £1,809 | £1,769 | £1,437,000 | £1,317,000 | |
| Net assets | -£11,475 | -£10,496 | £1,437,000 | £1,317,000 | |
| Equity | £11,475 | £10,496 | £1,437,000 | £1,317,000 | |
| Average employees | 140 | 200 | 155 | 142 | |
| Wages | — | — | £3,976,000 | £3,837,000 | |
| Directors' remuneration | — | — | £0 | £0 |
Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. About these numbers
Year-on-year
FY2024 → FY2025 · period ending 2025-03-31 vs 2024-03-31
-
Turnover
-5.6%
£5,455,000 £5,151,000
-
Cash
—
Not reported
-
Net assets
-8.4%
£1,437,000 £1,317,000
first positive since 2021
-
Employees
-8.4%
155 142
-
Operating profit
+80.2%
-£606,000 -£120,000
-
Profit before tax
+80.2%
-£606,000 -£120,000
-
Wages
-3.5%
£3,976,000 £3,837,000
Each % is (latest − prior) ÷ |prior| for the line item as filed. The comparison is only shown when the latest and prior accounts cover broadly equal-length periods — short or long stubs (typical around incorporation or a year-end change) are suppressed rather than misrepresented. Lines a company doesn't report are omitted. About these numbers
Ratios
Computed from the line items above — sparklines read oldest → newest
| Ratio | Trend | 2020-03-31 | 2021-03-31 | 2024-03-31 | 2025-03-31 |
|---|---|---|---|---|---|
| Operating margin | 2.3% | -6.7% | -11.1% | -2.3% | |
| Net margin | — | — | -11.1% | -2.3% | |
| Return on capital employed | 7.4% | -19.6% | -42.2% | -9.1% | |
| Gearing (liabilities / total assets) | — | — | 50.4% | 48.5% | |
| Current ratio | — | — | 0.47x | 0.34x | |
| Interest cover | 0.01x | -0.03x | — | — |
Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.
Name history
Renamed 3 times since incorporation
- VOLUNTEERING MATTERS 2015-04-24 → present
- CSV 1995-12-22 → 2015-04-24
- COMMUNITY SERVICE TRUST 1983-10-27 → 1995-12-22
- COMMUNITY SERVICE TRUST LIMITED 1979-07-10 → 1983-10-27
Audit & accounting basis
- Accounting basis
- FRS 102
- Reporting scope
- Standalone (parent only)
- Auditor
- Saffery LLP
- Audit opinion
- Unqualified (clean)
- Going concern
- Material uncertainty disclosed
“The directors have assessed the charitable company's going concern status as at the date of approval of the 2025 financial statements and are satisfied that the company remains a going concern. We draw attention to note 1 (b) in the financial statements, which indicates that the company incurred a net operating expenditure for the year ended 31 March 2025 of £120,000 (2024: £606,000). These events or conditions along with other matters as set forth in note 1 (b), indicate that material uncertainties exist which may cast doubt on the company's ability to continue as a going concern. Our opinion is not modified in respect of this matter.”
Significant events
- “This year, we made significant strides in stabilising our financial position, delivering impact through flagship programmes, and aligning our operations with a bold, future-facing strategy. We completed a vital phase of organisational restructuring, creating a more agile, efficient model better suited to today's challenges. We embedded new systems to improve how we manage people, data and finances, and have taken steps to ensure a more robust approach to risk, compliance and governance.”
Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers
People
10 active · 53 resigned
| Name | Role | Appointed | Born | Nationality |
|---|---|---|---|---|
| NAYLOR, Amanda | Secretary | 2024-01-01 | — | — |
| BIN-SUFYAN, Moawia | Director | 2023-09-28 | Mar 1982 | British |
| BOUZOUKAS, Kostakis | Director | 2026-03-05 | Mar 1985 | Greek |
| COLELLA, Sophie Laura | Director | 2026-03-05 | Jul 1992 | British |
| FOXALL, Peta Jane, Dr | Director | 2024-10-10 | Jun 1955 | British |
| JAMIESON, Julie-Anne | Director | 2021-04-01 | Mar 1968 | British |
| JUDGE, Simon Patrick | Director | 2020-03-17 | Nov 1959 | British |
| LAMBERT, Katrina | Director | 2020-03-17 | Nov 2000 | British |
| RIDGERS, Christopher Ivan | Director | 2026-03-05 | Nov 1953 | British |
| TODD, Zara | Director | 2020-03-17 | Jul 1985 | British |
Show 53 resigned officers
| Name | Role | Appointed | Resigned |
|---|---|---|---|
| AITKEN, Oonagh Melrose | Secretary | 2014-10-01 | 2019-09-01 |
| DE GROOT, Lucy Manuela | Secretary | 2011-02-14 | 2014-09-30 |
| HOODLESS, Elisabeth Anne Marian Frost, Dame | Secretary | — | 2011-02-11 |
| REDDISH, Paul | Secretary | 2019-09-01 | 2023-12-31 |
| WHITWELL, Pru | Secretary | 2021-04-01 | 2021-04-20 |
| ABRAHAMS, Michael Guy | Director | 2023-02-08 | 2024-03-22 |
| ANDERSON, Rolande Jane | Director | 2012-10-01 | 2016-09-20 |
| AYOOLA, Emmanuel | Director | 2020-03-16 | 2022-09-01 |
| BAILEY, Peter | Director | 2017-03-16 | 2021-04-01 |
| BROOKE, Clive, Lord | Director | — | 1997-11-01 |
| BULLOUGH, William John Ashworth | Director | 2012-05-09 | 2015-03-25 |
| COLLIS-PHILLIPS, Lanai | Director | 2023-02-14 | 2025-07-16 |
| DHANA, Satyen Narendra | Director | 2014-11-17 | 2020-01-31 |
| ELLIOT, Alison Janet, Dr | Director | 2010-11-09 | 2016-09-20 |
| FARRINGTON, Katie | Director | 2023-02-08 | 2026-02-17 |
| FLEMING, Martin | Director | 2021-04-01 | 2023-10-12 |
| GIBBONS, David | Director | 1993-10-21 | 1999-10-27 |
| GORDON, Alexander Duncan | Director | — | 2006-11-09 |
| GORDON, Sarah | Director | 2007-06-04 | 2012-10-29 |
| HAMILTON, Craig | Director | 2021-04-01 | 2024-07-03 |
| HEAL, Anne Elizabeth | Director | 2015-12-16 | 2024-10-10 |
| HILL, Douglas John Barrington | Director | 1997-11-11 | 2016-09-20 |
| HUDSON, Andrew Peter | Director | 2015-12-16 | 2023-09-28 |
| HUTTON, Alasdair Henry | Director | — | 2010-11-09 |
| KIRKBRIDE, Julie | Director | 2016-12-13 | 2025-07-16 |
| LAW, Michael John | Director | 2009-06-24 | 2011-06-01 |
| LUCE, Thomas Richard Harman | Director | 2000-11-22 | 2003-10-28 |
| LUONG, Patrick | Director | 2016-12-13 | 2023-03-08 |
| MABEY, Kate Mary | Director | 2002-11-07 | 2012-11-05 |
| MALKIN, Scott David | Director | 1999-10-27 | 2011-03-21 |
| MASKREY, Sue | Director | 2019-03-17 | 2025-02-12 |
| MCGUIRE, Anne Catherine | Director | 1997-11-11 | 1998-08-05 |
| MELLOR, David Bernard | Director | 2000-11-22 | 2007-11-06 |
| MOORE, Bruce John | Director | 2012-05-09 | 2013-12-04 |
| MORGAN, Jamie Joseph | Director | 2007-12-10 | 2014-11-17 |
| MORGAN, Janet Mary | Director | 2000-11-22 | 2004-11-01 |
| NEUBERGER, Harriet | Director | 2006-11-09 | 2011-03-21 |
| NICHOLAS, Matthew James | Director | 2012-05-09 | 2016-06-10 |
| OHAJA, Joyce | Director | 2015-07-01 | 2017-03-16 |
| PATEL, Mitan Shailesh Kumar | Director | 2014-11-17 | 2018-10-22 |
| PLOWDEN, William, Professor | Director | — | 2000-11-22 |
| PULFORD, John Alfred | Director | — | 2012-11-05 |
| REA-PRICE, John | Director | — | 1995-11-21 |
| ROWE, Andrew John Bernard | Director | — | 2000-06-07 |
| ROWE, Paulette Georgina | Director | 1996-04-30 | 2004-01-09 |
| RUDIGER, Katerina Brigitte | Director | 2016-12-13 | 2021-04-01 |
| SHORTRIDGE, Jon Deacon, Sir | Director | 2010-01-19 | 2015-12-16 |
| SMOUHA, Brian Andrew | Director | 2015-12-16 | 2019-06-01 |
| TOKHMEH FOROUSH HAMED, Sacha | Director | 2023-02-28 | 2026-01-16 |
| UTTING, William Benjamin, Sir | Director | 1991-10-17 | 1997-07-01 |
| WHITWELL, Pru | Director | 2021-04-01 | 2024-07-03 |
| WILKINSON, David Lindow | Director | 2009-10-01 | 2021-04-01 |
| WYN, Iona | Director | 2017-06-29 | 2021-04-01 |
Ownership
Persons with significant control
| Name | Kind | Nature of control | Notified | Status |
|---|---|---|---|---|
| Ms Anne Elizabeth Heal | Individual | right-to-appoint-and-remove-directors-as-trust, significant-influence-or-control-as-trust | 2016-04-06 | Ceased 2023-12-07 |
| Mr Andrew Peter Hudson | Individual | significant-influence-or-control-as-trust | 2016-04-06 | Ceased 2023-09-28 |
| Mr David Wilkinson | Individual | significant-influence-or-control-as-trust | 2016-04-06 | Ceased 2021-04-01 |
| Ms Oonagh Aitken | Individual | Significant influence | 2016-04-06 | Ceased 2019-08-31 |
| Mr Satyen Narendra Dhana | Individual | significant-influence-or-control-as-trust | 2016-04-06 | Ceased 2019-07-31 |
| Mr Brian Andrew Smouha | Individual | significant-influence-or-control-as-trust | 2016-04-06 | Ceased 2019-07-30 |
| Mr Mitan Shailesh Kumar Patel | Individual | significant-influence-or-control-as-trust | 2016-04-06 | Ceased 2018-10-22 |
| Ms Laura Doughty | Individual | Significant influence | 2016-04-06 | Ceased 2018-07-04 |
| Ms Kate Elizabeth Morris | Individual | Significant influence | 2016-04-06 | Ceased 2018-06-29 |
| Ms Is Szoneberg | Individual | Significant influence | 2016-04-06 | Ceased 2017-04-30 |
| Ms Joyce Ohaja | Individual | significant-influence-or-control-as-trust | 2016-04-06 | Ceased 2017-03-16 |
Filing timeline
Last 20 of 251 total filings
Material constitutional events — rename, articles re-file, resolution
- 2026-03-21 RESOLUTIONS Resolution
- 2026-03-07 MA Memorandum articles
| Date | Type | Category | Description | |
|---|---|---|---|---|
| 2026-03-26 | RP01AP01 | officers | Replacement filing of director appointment with name | |
| 2026-03-21 | RESOLUTIONS | resolution | Resolution | |
| 2026-03-09 | AP01 | officers | Appoint person director company with name date | |
| 2026-03-07 | MA | incorporation | Memorandum articles | |
| 2026-03-05 | AP01 | officers | Appoint person director company with name date | |
| 2026-03-05 | AP01 | officers | Appoint person director company with name date | |
| 2026-02-18 | TM01 | officers | Termination director company with name termination date | |
| 2026-01-17 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2026-01-16 | TM01 | officers | Termination director company with name termination date | |
| 2025-12-18 | AA | accounts | Accounts with accounts type full | |
| 2025-08-22 | CH01 | officers | Change person director company with change date | |
| 2025-08-20 | CH01 | officers | Change person director company with change date | |
| 2025-07-23 | TM01 | officers | Termination director company with name termination date | |
| 2025-07-23 | TM01 | officers | Termination director company with name termination date | |
| 2025-02-17 | TM01 | officers | Termination director company with name termination date | |
| 2025-02-07 | AA | accounts | Accounts with accounts type full | |
| 2024-11-15 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2024-10-24 | AP01 | officers | Appoint person director company with name date | |
| 2024-10-24 | TM01 | officers | Termination director company with name termination date | |
| 2024-10-03 | PSC08 | persons-with-significant-control | Notification of a person with significant control statement |
Public-record activity
Raw counts from Companies House — last 12–24 months
- Filings
- 14
- Capital events
- 0
- Officers appointed
- 3
- Officers resigned
- 4
last 12 months
last 24 months
last 12 months
last 12 months
Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.