TELEPERFORMANCE LIMITED
Operating as the UK subsidiary of the Euronext-listed Teleperformance group, the company provides outsourced customer experience management, contact centre operations, and data processing services.
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Cash
£1.4m
-43.9% lowest in 3 filed years
Net assets
£67m
+3.5% highest in 3 filed years
Employees
10,797
+9.2% highest in 3 filed years
Profit before tax
£34m
+4.8% highest in 3 filed years
Net assets
3-year trend · vs Telecommunications median
Accounts
3-year trend · Δ = latest vs prior filed period · latest reflected 2025-12-31
| Metric | Trend | 2023-12-31 | 2024-12-31 | 2025-12-31 | Δ vs prior |
|---|---|---|---|---|---|
| Turnover | £242,274,000 | £276,889,000 | £385,600,000 | +39.3% | |
| Operating profit | £9,120,000 | £21,666,000 | £28,739,000 | +32.6% | |
| Profit before tax | £8,252,000 | £32,435,000 | £33,988,000 | +4.8% | |
| Net profit | £6,318,000 | £27,005,000 | £26,492,000 | -1.9% | |
| Cash | £9,813,000 | £2,556,000 | £1,434,000 | -43.9% | |
| Total assets less current liabilities | £66,014,000 | £74,932,000 | £76,874,000 | +2.6% | |
| Net assets | £55,264,000 | £64,385,000 | £66,616,000 | +3.5% | |
| Equity | £55,264,000 | £64,385,000 | £66,616,000 | +3.5% | |
| Average employees | 7,910 | 9,886 | 10,797 | +9.2% | |
| Wages | £163,835,000 | £181,776,000 | £258,673,000 | +42.3% | |
| Directors' remuneration | £593,000 | £666,000 | £807,000 | +21.2% |
Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. The Δ column is the change from the prior filed period as a percentage of |prior|; lines a company doesn't report show —. About these numbers
Ratios
Computed from the line items above — sparklines read oldest → newest
| Ratio | Trend | 2023-12-31 | 2024-12-31 | 2025-12-31 |
|---|---|---|---|---|
| Operating margin | 3.8% | 7.8% | 7.5% | |
| Net margin | 2.6% | 9.8% | 6.9% | |
| Return on capital employed | 13.8% | 28.9% | 37.4% | |
| Gearing (liabilities / total assets) | 59.7% | 56.5% | — | |
| Current ratio | 1.36x | 1.48x | 1.37x | |
| Interest cover | 4.74x | 12.97x | 17.00x |
Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.
Name history
Renamed 3 times since incorporation
- TELEPERFORMANCE LIMITED 2012-05-16 → present
- MM TELEPERFORMANCE LIMITED 2005-01-07 → 2012-05-16
- MM GROUP LIMITED 2000-10-17 → 2005-01-07
- MAIL MARKETING (HOLDINGS) LIMITED 1986-10-01 → 2000-10-17
Audit & accounting basis
- Accounting basis
- FRS 101
- Reporting scope
- Standalone (parent only)
- Auditor
- Constantin
- Audit opinion
- Unqualified (clean)
- Going concern
- Affirmed
“The view of the Directors following this assessment was that the Company is in a strong position and will have sufficient funds to continue to meet its liabilities as they fall due for at least 12 months from the date of approval of the financial statements. The Company has a healthy balance sheet, no non-group debt, a strong sales pipeline, and continues to trade profitably and generate positive cash flows. Therefore, the Directors have prepared these financial statements on a going concern basis.”
Group structure
- TELEPERFORMANCE LIMITED · parent
- MM Group Ireland Limited 100%
- City Park Technologies Limited 100%
- City Park Technology Centre Limited 100%
- TP South Africa Trading (Pty) Limited 100%
- Improved Financial Solutions Limited 100%
- Teleperformance Ireland Limited 100%
Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers
People
3 active · 20 resigned
| Name | Role | Appointed | Born | Nationality |
|---|---|---|---|---|
| KINSELLA, Michelle | Secretary | 2016-03-09 | — | — |
| SLADE, Gary | Director | 2019-04-02 | Sep 1966 | British |
| WISE, Karl | Director | 2017-09-25 | Jul 1974 | British |
Show 20 resigned officers
| Name | Role | Appointed | Resigned |
|---|---|---|---|
| ASHTON, Andrew Charles | Secretary | 2002-07-30 | 2015-07-09 |
| MORTIMORE, John Brian | Secretary | — | 1998-05-13 |
| PERKINS, Trevor Raymond | Secretary | 1998-05-14 | 1998-10-22 |
| WESTINGHOUSE, Timothy Adrian | Secretary | 1998-10-06 | 2002-07-31 |
| ASHTON, Andrew Charles | Director | 2002-05-29 | 2015-07-09 |
| GILLEPIE, Connell Michael | Director | 2000-10-19 | 2003-07-31 |
| HARRISON, David | Director | — | 2000-10-17 |
| HUGHES, Colin Edward | Director | — | 2000-10-17 |
| HUGHES, John Roderick Thomas Hubert | Director | — | 2000-10-17 |
| LINNELL, Peter | Director | 1998-06-15 | 1999-04-22 |
| MCERLEAN, Anita | Director | 2002-09-01 | 2003-08-31 |
| NIEDERER, Alistair Guy | Director | 2011-06-28 | 2016-09-30 |
| PERKINS, Trevor Raymond | Director | — | 2000-10-17 |
| POWLES, Jason Lee | Director | 2015-07-16 | 2017-09-15 |
| ROBINSON, Rachel Anne | Director | 2000-10-19 | 2004-05-24 |
| ROGALIN, Claes Thomas | Director | 2004-05-24 | 2005-01-11 |
| ROUSE, Stephanie | Director | 2000-10-19 | 2002-11-26 |
| SIMS, Matthew John | Director | 2016-07-19 | 2019-03-07 |
| SMITH, Jeffrey | Director | 1999-04-22 | 2012-03-31 |
| WESTINGHOUSE, Timothy Adrian | Director | 1998-10-06 | 2002-07-31 |
Ownership
Persons with significant control
| Name | Kind | Nature of control | Notified | Status |
|---|---|---|---|---|
| Teleperformance Holdings Limited | Corporate entity | Shares 75–100% | 2016-06-30 | Active |
Filing timeline
Last 20 of 181 total filings
| Date | Type | Category | Description | |
|---|---|---|---|---|
| 2026-07-31 | AA | accounts | Accounts with accounts type full | |
| 2026-06-18 | TM01 | officers | Termination director company with name termination date | |
| 2026-05-28 | AP01 | officers | Appoint person director company with name date | |
| 2026-05-27 | AP01 | officers | Appoint person director company with name date | |
| 2025-10-13 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2025-10-04 | AA | accounts | Accounts with accounts type full | |
| 2025-06-19 | CH01 | officers | Change person director company with change date | |
| 2024-10-09 | AA | accounts | Accounts with accounts type full | |
| 2024-09-20 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2023-10-13 | AA | accounts | Accounts with accounts type full | |
| 2023-09-27 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2022-10-05 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2022-06-09 | AA | accounts | Accounts with accounts type full | |
| 2021-09-29 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2021-09-12 | AA | accounts | Accounts with accounts type full | |
| 2021-01-12 | AA | accounts | Accounts with accounts type full | |
| 2020-10-21 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2019-10-23 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2019-10-07 | AA | accounts | Accounts with accounts type full | |
| 2019-05-06 | AP01 | officers | Appoint person director company with name date |
Public-record activity
Raw counts from Companies House — last 12–24 months
- Filings
- 6
- Capital events
- 0
- Officers appointed
- 0
- Officers resigned
- 0
last 12 months
last 24 months
last 12 months
last 12 months
Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.