TELEPERFORMANCE LIMITED
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Next accounts due
2026-09-30 (in 4mo)
Last filed for 2024-12-31
Confirmation statement due
2026-09-24 (in 4mo)
Last made up 2025-09-10
Watchouts
None on the register
Cash
£3M
-74% vs 2023
Net assets
£64M
+16.5% vs 2023
Employees
9,886
+25% vs 2023
Profit before tax
£32M
+293.1% vs 2023
Net assets
2-year trend · vs Telecommunications median
Accounts
2-year trend · latest reflected 2024-12-31
| Metric | Trend | 2023-12-31 | 2024-12-31 |
|---|---|---|---|
| Turnover | £242,274,000 | £276,889,000 | |
| Operating profit | £9,120,000 | £21,666,000 | |
| Profit before tax | £8,252,000 | £32,435,000 | |
| Net profit | £6,318,000 | £27,005,000 | |
| Cash | £9,813,000 | £2,556,000 | |
| Total assets less current liabilities | £66,014,000 | £74,932,000 | |
| Net assets | £55,264,000 | £64,385,000 | |
| Equity | £55,264,000 | £64,385,000 | |
| Average employees | 7,910 | 9,886 | |
| Wages | £163,835,000 | £181,776,000 | |
| Directors' remuneration | £593,000 | £666,000 |
Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. About these numbers
Year-on-year
FY2023 → FY2024 · period ending 2024-12-31 vs 2023-12-31
-
Turnover
+14.3%
£242,274,000 £276,889,000
-
Cash
-74%
£9,813,000 £2,556,000
-
Net assets
+16.5%
£55,264,000 £64,385,000
-
Employees
+25%
7,910 9,886
-
Operating profit
+137.6%
£9,120,000 £21,666,000
-
Profit before tax
+293.1%
£8,252,000 £32,435,000
-
Wages
+11%
£163,835,000 £181,776,000
Each % is (latest − prior) ÷ |prior| for the line item as filed. The comparison is only shown when the latest and prior accounts cover broadly equal-length periods — short or long stubs (typical around incorporation or a year-end change) are suppressed rather than misrepresented. Lines a company doesn't report are omitted. About these numbers
Ratios
Computed from the line items above — sparklines read oldest → newest
| Ratio | Trend | 2023-12-31 | 2024-12-31 |
|---|---|---|---|
| Operating margin | 3.8% | 7.8% | |
| Net margin | 2.6% | 9.8% | |
| Return on capital employed | 13.8% | 28.9% | |
| Gearing (liabilities / total assets) | 59.7% | 56.5% | |
| Current ratio | 1.36x | 1.48x | |
| Interest cover | 4.74x | 12.97x |
Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.
Name history
Renamed 3 times since incorporation
- TELEPERFORMANCE LIMITED 2012-05-16 → present
- MM TELEPERFORMANCE LIMITED 2005-01-07 → 2012-05-16
- MM GROUP LIMITED 2000-10-17 → 2005-01-07
- MAIL MARKETING (HOLDINGS) LIMITED 1986-10-01 → 2000-10-17
Audit & accounting basis
- Accounting basis
- FRS 101
- Reporting scope
- Standalone (parent only)
- Auditor
- Constantin
- Audit opinion
- Unqualified (clean)
- Going concern
- Affirmed
“The Directors are confident that the Company will have sufficient funds to continue to meet its liabilities as they fall due for at least 12 months from the date of approval of the financial statements and therefore have prepared the financial statements on a going concern basis. The Company continues to trade profitably, generate positive cash-flow and has no non-group debt.”
Group structure
- TELEPERFORMANCE LIMITED · parent
- MM Group Ireland Limited 100%
- City Park Technologies Limited 100%
- City Park Technology Centre Limited 100%
- TP South Africa Trading (Pty) Limited 100%
- Improved Financial Solutions Limited 100%
- Teleperformance Ireland Limited 100%
Significant events
- “After the balance sheet date Teleperformance Limited has received dividends totalling £5,096,986 from its 100% owned subsidiaries Teleperformance Ireland Limited and Teleperformance South Africa Trading (Pty) Limited relating to 2024 financial year performance. Teleperformance Limited paid this amount, plus a further £10,158,000 relating to the Company's own 2024 financial year performance, up to its immediate parent undertaking, Teleperformance Holdings Limited, in May and June 2025. The Teleperformance Limited dividend was approved by Teleperformance S.E. in April 2025, payable in two tranches. The resolution for the first tranche was passed by the board on 30 June 2025 The second tranche of a further £10;158,000 dividend will be paid in the third quarter of 2025.”
Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers
People
3 active · 20 resigned
| Name | Role | Appointed | Born | Nationality |
|---|---|---|---|---|
| KINSELLA, Michelle | Secretary | 2016-03-09 | — | — |
| SLADE, Gary | Director | 2019-04-02 | Sep 1966 | British |
| WISE, Karl | Director | 2017-09-25 | Jul 1974 | British |
Show 20 resigned officers
| Name | Role | Appointed | Resigned |
|---|---|---|---|
| ASHTON, Andrew Charles | Secretary | 2002-07-30 | 2015-07-09 |
| MORTIMORE, John Brian | Secretary | — | 1998-05-13 |
| PERKINS, Trevor Raymond | Secretary | 1998-05-14 | 1998-10-22 |
| WESTINGHOUSE, Timothy Adrian | Secretary | 1998-10-06 | 2002-07-31 |
| ASHTON, Andrew Charles | Director | 2002-05-29 | 2015-07-09 |
| GILLEPIE, Connell Michael | Director | 2000-10-19 | 2003-07-31 |
| HARRISON, David | Director | — | 2000-10-17 |
| HUGHES, Colin Edward | Director | — | 2000-10-17 |
| HUGHES, John Roderick Thomas Hubert | Director | — | 2000-10-17 |
| LINNELL, Peter | Director | 1998-06-15 | 1999-04-22 |
| MCERLEAN, Anita | Director | 2002-09-01 | 2003-08-31 |
| NIEDERER, Alistair Guy | Director | 2011-06-28 | 2016-09-30 |
| PERKINS, Trevor Raymond | Director | — | 2000-10-17 |
| POWLES, Jason Lee | Director | 2015-07-16 | 2017-09-15 |
| ROBINSON, Rachel Anne | Director | 2000-10-19 | 2004-05-24 |
| ROGALIN, Claes Thomas | Director | 2004-05-24 | 2005-01-11 |
| ROUSE, Stephanie | Director | 2000-10-19 | 2002-11-26 |
| SIMS, Matthew John | Director | 2016-07-19 | 2019-03-07 |
| SMITH, Jeffrey | Director | 1999-04-22 | 2012-03-31 |
| WESTINGHOUSE, Timothy Adrian | Director | 1998-10-06 | 2002-07-31 |
Ownership
Persons with significant control
| Name | Kind | Nature of control | Notified | Status |
|---|---|---|---|---|
| Teleperformance Holdings Limited | Corporate entity | Shares 75–100% | 2016-06-30 | Active |
Filing timeline
Last 20 of 177 total filings
| Date | Type | Category | Description | |
|---|---|---|---|---|
| 2025-10-13 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2025-10-04 | AA | accounts | Accounts with accounts type full | |
| 2025-06-19 | CH01 | officers | Change person director company with change date | |
| 2024-10-09 | AA | accounts | Accounts with accounts type full | |
| 2024-09-20 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2023-10-13 | AA | accounts | Accounts with accounts type full | |
| 2023-09-27 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2022-10-05 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2022-06-09 | AA | accounts | Accounts with accounts type full | |
| 2021-09-29 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2021-09-12 | AA | accounts | Accounts with accounts type full | |
| 2021-01-12 | AA | accounts | Accounts with accounts type full | |
| 2020-10-21 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2019-10-23 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2019-10-07 | AA | accounts | Accounts with accounts type full | |
| 2019-05-06 | AP01 | officers | Appoint person director company with name date | |
| 2019-03-29 | TM01 | officers | Termination director company with name termination date | |
| 2018-10-19 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2018-06-04 | AA | accounts | Accounts with accounts type full | |
| 2017-10-04 | AP01 | officers | Appoint person director company with name date |
Public-record activity
Raw counts from Companies House — last 12–24 months
- Filings
- 3
- Capital events
- 0
- Officers appointed
- 0
- Officers resigned
- 0
last 12 months
last 24 months
last 12 months
last 12 months
Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.