EGAIN COMMUNICATIONS LTD
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Cash
£26M
+13% highest in 4 filed years
Net assets
£17M
+2.7% highest in 4 filed years
Employees
46
-36.1% lowest in 4 filed years
Profit before tax
£412K
-79.7% lowest in 4 filed years
Net assets
4-year trend · vs Technology median
Accounts
4-year trend · Δ = latest vs prior filed period · latest reflected 2025-06-30
| Metric | Trend | 2022-06-30 | 2023-06-30 | 2024-06-30 | 2025-06-30 | Δ vs prior |
|---|---|---|---|---|---|---|
| Turnover | £18,936,270 | £18,009,808 | £16,036,299 | £15,198,152 | -5.2% | |
| Operating profit | £1,303,763 | £1,068,171 | £1,213,221 | -£299,977 | -124.7% | |
| Profit before tax | £1,307,880 | £1,382,606 | £2,031,174 | £411,628 | -79.7% | |
| Net profit | £761,070 | £981,034 | £1,412,682 | £274,569 | -80.6% | |
| Cash | £10,495,485 | £18,785,440 | £22,940,450 | £25,929,155 | +13% | |
| Total assets less current liabilities | £13,981,499 | £15,508,665 | £17,096,296 | £17,554,034 | +2.7% | |
| Net assets | £13,647,465 | £15,077,475 | £16,797,119 | £17,252,155 | +2.7% | |
| Equity | £13,647,465 | £15,077,475 | £16,797,119 | £17,252,155 | +2.7% | |
| Average employees | 104 | 104 | 72 | 46 | -36.1% | |
| Wages | £8,653,684 | £8,967,314 | £7,264,209 | £6,476,323 | -10.8% | |
| Directors' remuneration | — | £0 | £0 | — | — |
Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. The Δ column is the change from the prior filed period as a percentage of |prior|; lines a company doesn't report show —. About these numbers
Ratios
Computed from the line items above — sparklines read oldest → newest
| Ratio | Trend | 2022-06-30 | 2023-06-30 | 2024-06-30 | 2025-06-30 |
|---|---|---|---|---|---|
| Operating margin | 6.9% | 5.9% | 7.6% | -2.0% | |
| Net margin | 4.0% | 5.4% | 8.8% | 1.8% | |
| Return on capital employed | 9.3% | 6.9% | 7.1% | -1.7% | |
| Gearing (liabilities / total assets) | — | — | 44.7% | 48.3% | |
| Current ratio | — | 2.04x | 2.28x | 2.11x | |
| Interest cover | — | — | — | -8.70x |
Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.
Name history
Renamed 4 times since incorporation
- EGAIN COMMUNICATIONS LTD 2000-08-31 → present
- INFERENCE LIMITED 1995-05-09 → 2000-08-31
- INFERENCE EUROPE LIMITED 1991-05-01 → 1995-05-09
- INFERENCE (EUROPE) LIMITED 1990-11-21 → 1991-05-01
- LAWGRA (NO. 66) LIMITED 1990-09-05 → 1990-11-21
Audit & accounting basis
- Accounting basis
- FRS 102
- Reporting scope
- Standalone (parent only)
- Auditor
- James Cowper Kreston Audit
- Audit opinion
- Unqualified (clean)
- Going concern
- Affirmed
“Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the Company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.”
Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers
People
2 active · 23 resigned
| Name | Role | Appointed | Born | Nationality |
|---|---|---|---|---|
| WELLS, Colin Nigel | Secretary | 2014-05-14 | — | British |
| SMIT, Eric | Director | 2005-05-10 | May 1962 | American |
Show 23 resigned officers
| Name | Role | Appointed | Resigned |
|---|---|---|---|
| LAWSON, Stephen Roy | Secretary | 2008-01-01 | 2014-05-14 |
| THOMAS, Walter Joe, Dr | Secretary | 2001-09-10 | 2003-08-01 |
| HILLGATE SECRETARIAL LIMITED | Corporate Secretary | 2003-10-16 | 2008-01-01 |
| LAWGRAM SECRETARIES LIMITED | Corporate Nominee Secretary | — | 2000-10-02 |
| TJG SECRETARIES LIMITED | Corporate Secretary | 2000-10-02 | 2003-10-16 |
| BINNS, John | Director | — | 1998-02-02 |
| COXHEAD, Stephen Michael | Director | 2001-01-10 | 2005-05-10 |
| DOUST, Nigel Stuart | Director | 1999-09-07 | 2001-08-03 |
| DUNCAN, Alan George | Director | — | 1994-07-29 |
| GRIFFIN, William Duane | Director | 1998-04-06 | 1998-08-27 |
| JACOBSON, Alexander Donald | Director | — | 1995-09-25 |
| JEPSON, Charles | Director | 1998-04-06 | 2001-01-10 |
| JOHNSON, David Michael | Director | 1996-09-27 | 1996-11-01 |
| MCKEE, Christopther Martin | Director | 1996-09-27 | 1997-05-07 |
| PADFIELD, Philip | Director | 1998-04-06 | 1999-08-31 |
| PETTET, Richard William | Director | 1999-01-18 | 1999-12-31 |
| PRICE, Peter Richard | Director | — | 1996-05-16 |
| PUROHIT, Sunil Kumud | Director | 1997-05-13 | 1998-11-06 |
| ROY, Ashutosh Kumar | Director | 2001-01-10 | 2026-05-22 |
| SINHA, Gunjan | Director | 2001-01-10 | 2004-06-30 |
| TIERNEY, Peter Russell | Director | 1993-09-30 | 1998-04-06 |
| WILLIAMS, James C | Director | — | 1995-09-05 |
| WILLIAMSON, Glenn T | Director | — | 1993-09-30 |
Ownership
Persons with significant control
| Name | Kind | Nature of control | Notified | Status |
|---|---|---|---|---|
| Egain Corporation | Corporate entity | Shares 75–100% | 2016-04-06 | Active |
Filing timeline
Last 20 of 165 total filings
| Date | Type | Category | Description | |
|---|---|---|---|---|
| 2026-06-30 | AA | accounts | Accounts with accounts type full | |
| 2026-05-26 | TM01 | officers | Termination director company with name termination date | |
| 2025-10-08 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2025-03-31 | AA | accounts | Accounts with accounts type full | |
| 2024-10-16 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2024-03-28 | AA | accounts | Accounts with accounts type full | |
| 2023-10-04 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2023-07-08 | AA | accounts | Accounts with accounts type full | |
| 2022-11-23 | DISS40 | gazette | Gazette filings brought up to date | |
| 2022-11-22 | GAZ1 | gazette | Gazette notice compulsory | |
| 2022-11-16 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2022-07-06 | AA | accounts | Accounts with accounts type full | |
| 2021-09-28 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2021-07-13 | AA | accounts | Accounts with accounts type full | |
| 2020-09-01 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2020-04-06 | AA | accounts | Accounts with accounts type full | |
| 2019-10-21 | CS01 | confirmation-statement | Confirmation statement with updates | |
| 2019-02-07 | AA | accounts | Accounts with accounts type full | |
| 2018-09-17 | CS01 | confirmation-statement | Confirmation statement with updates | |
| 2018-02-05 | AA | accounts | Accounts with accounts type full |
Public-record activity
Raw counts from Companies House — last 12–24 months
- Filings
- 3
- Capital events
- 0
- Officers appointed
- 0
- Officers resigned
- 1
last 12 months
last 24 months
last 12 months
last 12 months
Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.