CONNECT MANAGED SERVICES (UK) LIMITED
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Cash
£2.7M
+11.5% vs 2024
Net assets
£21M
+23.8% highest in 3 filed years
Employees
169
-0.6% lowest in 3 filed years
Profit before tax
£5.5M
+18% highest in 3 filed years
Net assets
3-year trend · vs Telecommunications median
Accounts
3-year trend · Δ = latest vs prior filed period · latest reflected 2025-04-30
| Metric | Trend | 2023-04-30 | 2024-04-30 | 2025-04-30 | Δ vs prior |
|---|---|---|---|---|---|
| Turnover | £52,940,000 | £52,811,000 | £50,149,000 | -5% | |
| Operating profit | £3,237,000 | £4,337,000 | £2,478,000 | -42.9% | |
| Profit before tax | £3,441,000 | £4,687,000 | £5,531,000 | +18% | |
| Net profit | £3,139,000 | £3,811,000 | £4,043,000 | +6.1% | |
| Cash | £3,499,000 | £2,452,000 | £2,733,000 | +11.5% | |
| Total assets less current liabilities | £13,730,000 | £17,039,000 | £21,058,000 | +23.6% | |
| Net assets | £13,186,000 | £16,997,000 | £21,040,000 | +23.8% | |
| Equity | £13,186,000 | £16,997,000 | £21,040,000 | +23.8% | |
| Average employees | 194 | 170 | 169 | -0.6% | |
| Wages | £13,674,000 | £12,097,000 | £12,330,000 | +1.9% | |
| Directors' remuneration | £543,000 | £573,000 | £548,000 | -4.4% |
Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. The Δ column is the change from the prior filed period as a percentage of |prior|; lines a company doesn't report show —. About these numbers
Ratios
Computed from the line items above — sparklines read oldest → newest
| Ratio | Trend | 2023-04-30 | 2024-04-30 | 2025-04-30 |
|---|---|---|---|---|
| Operating margin | 6.1% | 8.2% | 4.9% | |
| Net margin | 5.9% | 7.2% | 8.1% | |
| Return on capital employed | 23.6% | 25.5% | 11.8% | |
| Current ratio | 1.28x | 1.47x | 1.88x | |
| Interest cover | 61.08x | — | — |
Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.
Name history
Renamed 4 times since incorporation
- CONNECT MANAGED SERVICES (UK) LIMITED 2015-06-09 → present
- CONNECT MANAGED SERVICES LIMITED 2014-08-05 → 2015-06-09
- CONNECT COMMUNICATIONS GROUP LIMITED 1998-07-21 → 2014-08-05
- CONNECT VOICE MESSAGING LIMITED 1992-09-22 → 1998-07-21
- LIFESTYLE EUROPE LIMITED 1990-11-12 → 1992-09-22
Audit & accounting basis
- Accounting basis
- FRS 102
- Reporting scope
- Standalone (parent only)
- Auditor
- RSM UK Audit LLP
- Audit opinion
- Unqualified (clean)
- Going concern
- Affirmed
“In auditing the financial statements, we have concluded that the directors' use of the going concern basis of accounting in the preparation of the financial statements is appropriate. Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.”
Group structure
- CONNECT MANAGED SERVICES (UK) LIMITED · parent
- Connect Communications GmbH 100%
- Protocall ONE IT Services India Private Limited 99.99%
- Connect Managed Services Inc. 100%
- ICR Speech Solutions & Services Ltd* 100%
- Service CX Limited* 100%
- Connect SA Opco Proprietary Limited 70%
- Pivotal Capital Proprietary Limited
- Connect SA Investco Proprietary Limited 100%
- Uuka Equity Fund 2
- Pivotal Data Proprietary Limited
- Illation Proprietary Limited
- Pivotal Cloud Proprietary Limited
Significant events
- “On 24 July 2025 Connect Managed Services (UK) Limited acquired the trade and assets of Elerian Al, a provider of a contact centre digital agent for £550,000.”
Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers
People
4 active · 28 resigned
| Name | Role | Appointed | Born | Nationality |
|---|---|---|---|---|
| BERRY, Mark Ian James | Secretary | 2025-04-14 | — | — |
| BERRY, Mark Ian James | Director | 2025-04-14 | Feb 1973 | British |
| CROSS, Martin Paul | Director | 2005-10-17 | Feb 1971 | British |
| FRANCIS, Peter John Chandler | Director | 2020-05-18 | Apr 1969 | British |
Show 28 resigned officers
| Name | Role | Appointed | Resigned |
|---|---|---|---|
| GOFF, Christopher | Secretary | 1999-08-31 | 2001-04-11 |
| HOPKINS, David Mark | Secretary | 1998-10-01 | 1999-08-31 |
| KEATINGE, Richard Patrick | Secretary | 2001-04-11 | 2005-10-10 |
| KEATINGE, Richard Patrick | Secretary | 1992-09-08 | 1998-09-30 |
| MCGUIRE, Paul Russell | Secretary | — | 1992-09-08 |
| RAMSDALE, Ben | Secretary | 2020-01-15 | 2025-04-02 |
| ROSE, David John | Secretary | 2005-10-10 | 2014-04-11 |
| BUD, Andrew Maurice Gordon | Director | 1998-09-04 | 2000-03-29 |
| CAMPBELL, John Barron | Director | 2016-11-01 | 2019-02-11 |
| DAWSON, Martin | Director | 2005-10-17 | 2010-10-14 |
| FREDERICKS, Natalie | Director | 1994-06-22 | 2005-10-10 |
| GOFF, Christopher | Director | 1999-03-01 | 2001-04-11 |
| HARDWICK, David | Director | 1993-04-28 | 1997-05-29 |
| HOPKINS, David Mark | Director | 1997-01-01 | 1999-08-31 |
| JEANNIN, Christophe | Director | 1997-01-01 | 1999-04-01 |
| KEATINGE, Richard Patrick | Director | 2001-04-11 | 2006-04-27 |
| KEATINGE, Richard Patrick | Director | 1992-09-08 | 1998-09-30 |
| KHAN, Arman | Director | 2010-10-14 | 2014-04-11 |
| KHAN, Arman | Director | 2010-10-14 | 2014-04-11 |
| MCGUIRE, Paul Russell | Director | — | 2005-10-10 |
| NEWMAN, John Anthony | Director | 1994-04-21 | 1997-05-19 |
| PRIDEAUX, Quentin Scott | Director | 1993-10-22 | 1994-08-01 |
| ROSE, David John | Director | 2010-10-14 | 2015-07-01 |
| ROSE, David John | Director | 2009-10-01 | 2015-07-01 |
| SHAH, Ajay Kumar | Director | 2019-02-11 | 2020-01-15 |
| THOMAS, Andrew Robert | Director | 2003-06-01 | 2014-04-11 |
| TUPMAN, Alex | Director | 2014-04-11 | 2021-01-14 |
| YOUNG, Adam Jonathon | Director | 2020-05-18 | 2025-12-09 |
Ownership
Persons with significant control
| Name | Kind | Nature of control | Notified | Status |
|---|---|---|---|---|
| Conn3ct Limited | Corporate entity | Shares 75–100%, Voting 75–100%, Appoints directors | 2016-04-06 | Active |
Filing timeline
Last 20 of 236 total filings
| Date | Type | Category | Description | |
|---|---|---|---|---|
| 2026-05-16 | AA | accounts | Accounts with accounts type full | |
| 2025-12-22 | TM01 | officers | Termination director company with name termination date | |
| 2025-10-22 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2025-08-14 | AP03 | officers | Appoint person secretary company with name date | |
| 2025-08-12 | AP01 | officers | Appoint person director company with name date | |
| 2025-08-06 | TM02 | officers | Termination secretary company with name termination date | |
| 2024-12-19 | AA | accounts | Accounts with accounts type full | |
| 2024-11-14 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2024-02-29 | AA | accounts | Accounts with accounts type full | |
| 2023-11-13 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2023-08-17 | MR01 | mortgage | Mortgage create with deed with charge number charge creation date | |
| 2023-08-17 | MR01 | mortgage | Mortgage create with deed with charge number charge creation date | |
| 2023-02-06 | AA | accounts | Accounts with accounts type full | |
| 2022-12-14 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2022-01-14 | CH01 | officers | Change person director company with change date | |
| 2022-01-14 | CH01 | officers | Change person director company with change date | |
| 2022-01-14 | CH01 | officers | Change person director company with change date | |
| 2022-01-14 | CH03 | officers | Change person secretary company with change date | |
| 2022-01-14 | AD01 | address | Change registered office address company with date old address new address | |
| 2022-01-14 | AD01 | address | Change registered office address company with date old address new address |
Public-record activity
Raw counts from Companies House — last 12–24 months
- Filings
- 6
- Capital events
- 0
- Officers appointed
- 0
- Officers resigned
- 1
last 12 months
last 24 months
last 12 months
last 12 months
Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.