WESTERN MORTGAGE SERVICES LIMITED
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Cash
£24m
-3.8% vs 2024
Net assets
£76m
+7% vs 2024
Employees
418
-45.9% lowest in 6 filed years
Profit before tax
£7.1m
+165.9% first positive since 2024
Net assets
6-year trend · vs Consumer Discretionary median
Accounts
6-year trend · Δ = latest vs prior filed period · latest reflected 2025-12-31
| Metric | Trend | 2020-12-31 | 2021-12-31 | 2022-12-31 | 2023-12-31 | 2024-12-31 | 2025-12-31 | Δ vs prior |
|---|---|---|---|---|---|---|---|---|
| Turnover | £38,364,000 | £43,087,000 | — | £42,597,000 | £35,243,000 | £41,502,000 | +17.8% | |
| Operating profit | £12,037,000 | £13,229,000 | — | £1,402,000 | -£14,923,000 | £5,492,000 | +136.8% | |
| Profit before tax | — | £13,205,000 | £17,863,000 | £4,938,000 | -£10,703,000 | £7,053,000 | +165.9% | |
| Net profit | — | — | — | £3,769,000 | -£8,045,000 | £4,929,000 | +161.3% | |
| Cash | £49,020,000 | £52,052,000 | — | £6,726,000 | £24,987,000 | £24,039,000 | -3.8% | |
| Total assets less current liabilities | — | — | — | £81,021,000 | £78,354,000 | £75,731,000 | -3.3% | |
| Net assets | — | — | — | £78,840,000 | £70,795,000 | £75,724,000 | +7% | |
| Equity | £74,781,000 | — | — | £78,840,000 | £70,795,000 | £75,724,000 | +7% | |
| Average employees | 646 | 620 | 582 | 905 | 772 | 418 | -45.9% | |
| Wages | — | — | — | £25,092,000 | £23,706,000 | £14,171,000 | -40.2% | |
| Directors' remuneration | — | — | — | £64,000 | £221,000 | £289,000 | +30.8% | |
| Directors' pension contributions | £NaN | £NaN | £NaN | — | £1,000 | £1,000 | 0% |
Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. The Δ column is the change from the prior filed period as a percentage of |prior|; lines a company doesn't report show —. About these numbers
Ratios
Computed from the line items above — sparklines read oldest → newest
| Ratio | Trend | 2020-12-31 | 2021-12-31 | 2022-12-31 | 2023-12-31 | 2024-12-31 | 2025-12-31 |
|---|---|---|---|---|---|---|---|
| Operating margin | 31.4% | 30.7% | — | 3.3% | -42.3% | 13.2% | |
| Net margin | — | — | — | 8.8% | -22.8% | 11.9% | |
| Return on capital employed | — | — | — | 1.7% | -19.0% | 7.3% | |
| Gearing (liabilities / total assets) | — | — | — | 27.1% | 26.5% | 6.8% | |
| Current ratio | — | — | — | 3.19x | 14.87x | 9.88x | |
| Interest cover | — | — | — | 16.30x | — | — |
Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.
Audit & accounting basis
- Accounting basis
- FRS 101
- Reporting scope
- Standalone (parent only)
- Abridged
- Yes — abridged accounts (limited disclosure)
- Auditor
- KPMG LLP
- Audit opinion
- Unqualified (clean)
- Going concern
- Affirmed
“The directors have prepared the financial statements on the going concern basis as they do not intend to liquidate the Company or to cease its operations, and as they have concluded that the Company's financial position means that this is realistic. They have also concluded that there are no material uncertainties that could nave cast significant doubt over its ability to continue as a going concern from the date of approval of the financial statements to 30 June 2027 ("the going concern period").”
Significant events
- “The sale of Company's mortgage servicing business was completed on 13 October 2025.”
- “During the year, the Company transferred trade and assets related to the motor finance business to Capita Customer Management Limited (refer to note 19).”
Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers
People
3 active · 62 resigned
| Name | Role | Appointed | Born | Nationality |
|---|---|---|---|---|
| CAPITA GROUP SECRETARY LIMITED | Corporate Secretary | 2015-07-29 | — | — |
| CHAMBERLAIN, Gillian | Director | 2025-11-21 | Aug 1969 | Irish |
| RIPOCHE VAN HECKE, Corinne | Director | 2023-03-17 | Sep 1969 | French |
Show 62 resigned officers
| Name | Role | Appointed | Resigned |
|---|---|---|---|
| ARNOLD, Katy Jane | Secretary | 2014-10-22 | 2014-12-19 |
| ELLERTON, David Mark | Secretary | 1998-01-07 | 2001-09-12 |
| LEWIS, Michael George | Secretary | 1996-04-26 | 1996-07-02 |
| MCKEOWN, Brona Rose | Secretary | 2014-12-19 | 2015-03-30 |
| MOSS, Susan | Secretary | 2011-11-30 | 2014-10-21 |
| SQUIRES, Paul | Secretary | 1996-07-02 | 1998-01-07 |
| TRAHAIR, Julian | Secretary | 2001-09-12 | 2011-11-30 |
| WHITEHEAD, David Clive | Secretary | 2015-03-30 | 2015-07-29 |
| COMBINED SECRETARIAL SERVICES LIMITED | Corporate Nominee Secretary | 1996-04-26 | 1996-04-26 |
| AITKEN, Stephen | Director | 2014-10-30 | 2015-07-29 |
| ALTHAM, Richard David | Director | 2009-12-09 | 2010-11-10 |
| BAYLEY, Trevor John | Director | 1998-11-27 | 2000-11-21 |
| BEDFORD, Nicolas Norman | Director | 2017-07-27 | 2018-02-22 |
| BILLINGHAM, Mark | Director | 2023-06-01 | 2023-12-21 |
| BOOTH, Harold Robert | Director | 1996-04-26 | 2003-06-02 |
| BROWN, Antony Paul | Director | 2018-08-10 | 2023-05-02 |
| CARRIE, David Ross | Director | 2014-09-15 | 2015-07-29 |
| CARSON, Paul William | Director | 2015-08-01 | 2017-07-31 |
| CLEMENTS, Christopher Charles | Director | 2023-06-07 | 2024-03-13 |
| CLEMENTS, Karen Suzanne | Director | 2016-08-03 | 2017-05-24 |
| COVENTRY, Ian Richard | Director | 2019-09-23 | 2023-05-02 |
| DALE, Ian Michael | Director | 2011-05-12 | 2012-04-18 |
| DALE, Ian Michael | Director | 2009-03-18 | 2009-10-27 |
| FRANKLIN, Timothy Alan | Director | 2009-10-27 | 2010-11-10 |
| GARLICK, Philip Michael | Director | 2011-03-01 | 2013-04-27 |
| GODDARD, Richard Thomas | Director | 2009-10-27 | 2011-03-31 |
| GOSLING, Clare Louise | Director | 2012-04-18 | 2015-06-15 |
| GREEN, Peter John | Director | 1997-01-15 | 2001-05-16 |
| GREGORY, Gerald Arthur | Director | 2002-10-02 | 2008-03-31 |
| HILLON, James | Director | 2013-01-02 | 2013-11-25 |
| HUDSON, Desmond Gerard | Director | 1997-01-15 | 1998-07-28 |
| KATOVSKY, Jon Ian | Director | 2003-02-18 | 2009-09-07 |
| KNOWLES, Thomas Henry | Director | 1996-07-11 | 2003-04-30 |
| KRUGER, James | Director | 2015-08-01 | 2015-09-02 |
| LEE, Phillip Andrew | Director | 2003-10-30 | 2009-03-18 |
| LEWIS, Michael George | Director | 1996-04-26 | 2012-08-31 |
| MANSFIELD, Peter Harvey | Director | 2011-03-01 | 2011-09-30 |
| MANSFIELD, Peter Harvey | Director | 2010-08-25 | 2010-11-07 |
| MCCARTHY, David James | Director | 2008-11-26 | 2009-10-27 |
| MUNDY, Daniel | Director | 2015-06-15 | 2015-07-29 |
| NEWBY, William Edward | Director | 2009-10-27 | 2013-06-21 |
| PARKER, Richard Hugh | Director | 1997-01-15 | 1997-09-05 |
| PFEIL, Richard William Parkes | Director | 1996-07-11 | 1997-01-15 |
| PREECE, David Robert, M | Director | 2001-09-12 | 2003-11-21 |
| RICH, Marcella Diane | Director | 2017-11-17 | 2018-08-10 |
| RICH, Marcella Diane | Director | 2015-08-01 | 2017-07-31 |
| RICHARDSON, Neville Brian | Director | 2000-12-01 | 2001-09-12 |
| ROBERTS, Stuart Anthony | Director | 2009-11-16 | 2014-04-07 |
| ROUSE, Simon Paul | Director | 2017-07-27 | 2017-11-17 |
| SUFFOLK, John | Director | 2001-08-08 | 2002-10-02 |
| TANNER, Gillian Elizabeth | Director | 1996-07-11 | 1997-01-15 |
| TRENDLE, David Charles | Director | 2018-01-26 | 2018-11-23 |
| TWEEDY, David | Director | 2003-02-18 | 2012-05-30 |
| VANOVERSCHELDE, Tom Frans | Director | 2019-02-25 | 2026-04-08 |
| VINCENT, James D'Arcy | Director | 2017-07-27 | 2019-05-07 |
| WALKER, Peter Charles | Director | 2015-08-01 | 2016-07-28 |
| WASHINGTON, James | Director | 1997-01-15 | 1998-11-27 |
| WEBSTER, Mark Norman | Director | 2023-09-22 | 2025-10-31 |
| WORSLEY, John Richard | Director | 2013-01-28 | 2014-03-28 |
| WRIGHT, Stephen Paul | Director | 2016-09-26 | 2017-07-31 |
| COMBINED NOMINEES LIMITED | Corporate Nominee Director | 1996-04-26 | 1996-04-26 |
| COMBINED SECRETARIAL SERVICES LIMITED | Corporate Nominee Director | 1996-04-26 | 1996-04-26 |
Ownership
Persons with significant control
| Name | Kind | Nature of control | Notified | Status |
|---|---|---|---|---|
| Capita Life & Pensions Regulated Services Limited | Corporate entity | Shares 75–100%, Voting 75–100%, Appoints directors | 2021-05-07 | Active |
| Capita Financial Services Holdings Limited | Corporate entity | Shares 75–100%, Voting 75–100%, Appoints directors | 2017-09-12 | Ceased 2021-05-07 |
| Capita International Financial Services Holdings Limited | Corporate entity | Shares 75–100%, Voting 75–100%, Appoints directors | 2016-04-06 | Ceased 2017-09-12 |
Filing timeline
Last 20 of 269 total filings
Material constitutional events — rename, articles re-file, resolution
- 2025-12-16 RESOLUTIONS Resolution
| Date | Type | Category | Description | |
|---|---|---|---|---|
| 2026-08-04 | AA | accounts | Accounts with accounts type full | |
| 2026-07-24 | TM01 | officers | Termination director company with name termination date | |
| 2026-07-24 | TM01 | officers | Termination director company with name termination date | |
| 2026-07-23 | AP01 | officers | Appoint person director company with name date | |
| 2026-07-23 | AP01 | officers | Appoint person director company with name date | |
| 2026-04-08 | TM01 | officers | Termination director company with name termination date | |
| 2026-04-03 | CS01 | confirmation-statement | Confirmation statement with updates | |
| 2025-12-16 | SH19 | capital | Capital statement capital company with date currency figure | |
| 2025-12-16 | SH20 | capital | Legacy | |
| 2025-12-16 | CAP-SS | insolvency | Legacy | |
| 2025-12-16 | RESOLUTIONS | resolution | Resolution | |
| 2025-12-01 | AP01 | officers | Appoint person director company with name date | |
| 2025-11-10 | TM01 | officers | Termination director company with name termination date | |
| 2025-07-08 | AA | accounts | Accounts with accounts type full | |
| 2025-04-02 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2024-12-04 | CH01 | officers | Change person director company with change date | |
| 2024-11-22 | CH04 | officers | Change corporate secretary company with change date | |
| 2024-11-19 | PSC05 | persons-with-significant-control | Change to a person with significant control | |
| 2024-11-18 | AD01 | address | Change registered office address company with date old address new address | |
| 2024-10-21 | AAMD | accounts | Accounts amended with accounts type full |
Public-record activity
Raw counts from Companies House — last 12–24 months
- Filings
- 13
- Capital events
- 2
- Officers appointed
- 1
- Officers resigned
- 2
last 12 months
last 24 months
last 12 months
last 12 months
Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.