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Cash

—

Latest balance sheet

Net assets

—

Equity attributable

Employees

57

-10.9% vs 2024

Profit before tax

-£509k

-200.3% vs 2024

Watchouts

Facts from the Companies House register and the latest accounts — not a rating

Accounts

5-year trend · Δ = latest vs prior filed period · latest reflected 2025-12-31

Metric Trend 2020-12-312021-12-312023-12-312024-12-312025-12-31 Δ vs prior
Turnover £3,602,938£4,162,416£6,491,829£10,515,931£12,734,320 +21.1%
Operating profit -£2,559,374£168,613-£2,845,519-£2,846,192-£398,926 +86%
Profit before tax -£2,635,043£85,174-£3,138,601£507,694-£508,994 -200.3%
Net profit -£2,667,234£79,856-£3,143,245£507,694-£508,994 -200.3%
Cash £569,490£1,044,211£340,667£325,582— —
Total assets less current liabilities £1,386,008£1,119,149——— —
Net assets £1,039,293£1,119,149-£936,728-£429,034— —
Equity £1,039,293£1,119,149-£936,728-£429,034— —
Average employees 2537666457 -10.9%
Wages £2,236,866£3,962,384£7,049,924£7,257,443£6,638,281 -8.5%
Directors' remuneration £185,576£392,334£304,725£262,449£275,473 +5%
Directors' pension contributions ——£17,854£19,554£11,156 -42.9%
Highest paid director ——£286,871£242,895£264,317 +8.8%

Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. The Δ column is the change from the prior filed period as a percentage of |prior|; lines a company doesn't report show —. About these numbers

Ratios

Computed from the line items above — sparklines read oldest → newest

Ratio Trend 2020-12-312021-12-312023-12-312024-12-312025-12-31
Operating margin -71.0%4.1%-43.8%-27.1%-3.1%
Net margin -74.0%1.9%-48.4%4.8%-4.0%
Return on capital employed -184.7%15.1%———
Gearing (liabilities / total assets) ——115.1%108.0%—
Current ratio ——0.58x0.91x—
Interest cover -33.82x2.02x-9.32x-50.33x-3.46x

Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.

Name history

Renamed 3 times since incorporation

  1. TTEC CONSULTING (UK) LIMITED 2018-02-06 → present
  2. ROGENSI LIMITED 2006-12-12 → 2018-02-06
  3. ROGEN INTERNATIONAL (UK) LIMITED 1997-10-01 → 2006-12-12
  4. BOLDCHOICE LIMITED 1997-08-26 → 1997-10-01

Audit & accounting basis

Accounting basis
FRS 102
Reporting scope
Standalone (parent only)
Auditor
Moore Kingston Smith LLP
Audit opinion
Unqualified (clean)
Going concern
Affirmed

“The company has received written confirmation from the group undertakings detailed in note 12 that they will not demand repayment of amounts totalling £767,057 for at least twelve months from the date of signing these financial statements.”

Significant events

Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers

People

5 active · 32 resigned

Name Role Appointed Born Nationality
SEXTON, Rose-Marie Margaret Secretary 2017-08-14 — —
BROWN, Christopher James Director 2026-04-16 May 1977 American
BUTLER, Laura Lynn Director 2024-03-01 Apr 1969 American
MEIKUM PERUMAL, Mahadevan Director 2022-03-30 Jun 1977 British
POLLEMA, Steven Craig Director 2018-05-01 Oct 1959 American
Show 32 resigned officers
Name Role Appointed Resigned
DAWSON, Alan, Mr. Secretary 1997-09-15 1997-09-22
FLETT, Marcia Andrea Secretary 1997-09-22 2003-10-22
RICHARDS, David James Secretary 2004-07-23 2007-06-29
ROBERTSON, James Richard Secretary 2000-06-06 2010-03-22
L.C.I. SECRETARIES LIMITED Corporate Nominee Secretary 1997-08-26 1997-09-15
BAYNES, Andrew Timothy Director 2003-10-31 2004-07-23
CHAMBERS, Antony Robert Director 2020-07-02 2022-03-30
CHOTAI, Nikesh Pravin Director 2007-10-01 2009-09-15
COBURN, Martin Director 2007-02-05 2009-01-14
DANKS, Jill Ann Director 2002-02-25 2003-10-31
ELLIS, Steven Director 2013-02-19 2020-07-02
ERICKSON, Juliet Diane Director 1997-09-15 2000-04-28
FELIX, Mark Director 2010-11-10 2014-04-09
FLETT, John David Neil Director 1997-09-22 2008-11-28
FLETT, Marcia Andrea Director 1997-09-22 2000-04-28
HILES, Colin Alan Director 2007-02-05 2010-04-30
HOLLAND, Simon Lindsey Edwin Director 2007-02-05 2010-10-11
KENNEDY, David Wesley Director 2000-04-28 2002-02-25
LEMPRIERE, Simon Director 2007-02-05 2014-08-29
MACPHAIL, Alexander Dugald Gregory Director 2007-02-05 2014-08-29
MILLER, Paul Winston Director 2014-08-29 2026-01-26
PAOLILLO, Regina Marie Director 2018-05-01 2022-11-28
PRICE, Glendon Ross Director 2012-08-01 2018-03-12
RAINE, Anna Raine Director 2004-07-08 2008-12-17
REYNOLDS, Brian Terrence Director 2007-02-05 2013-03-29
ROBERTSON, James Richard Director 2000-06-06 2010-03-22
SEYBOLD, David Joseph Director 2022-11-28 2026-04-08
SHEPHERD, Brian Anthony Director 2014-08-29 2015-01-15
STANWORTH, Claire Director 2009-09-15 2010-11-10
STEELE, James Stuart William Director 2007-02-05 2009-01-01
WOLFE, Andrew William Frederick Director 2006-12-22 2010-04-30
L.C.I. DIRECTORS LIMITED Corporate Nominee Director 1997-08-26 1997-09-15

Ownership

Persons with significant control

Name Kind Nature of control Notified Status
Ttec Europe B.V. Corporate entity Significant influence (as trust) 2016-04-06 Active

Filing timeline

Last 20 of 204 total filings

Date Type Category Description
2026-09-29 AA accounts Accounts with accounts type full
2026-09-23 RP01SH01 miscellaneous Legacy PDF
2026-05-21 AP01 officers Appoint person director company with name date PDF
2026-05-20 TM01 officers Termination director company with name termination date PDF
2026-02-25 CS01 confirmation-statement Confirmation statement with no updates PDF
2026-02-24 CH01 officers Change person director company with change date PDF
2026-01-28 TM01 officers Termination director company with name termination date PDF
2025-10-27 SH01 capital Capital allotment shares
2025-10-27 PSC05 persons-with-significant-control Change to a person with significant control PDF
2025-09-03 AA accounts Accounts with accounts type full
2025-03-11 CS01 confirmation-statement Confirmation statement with no updates PDF
2024-10-08 AA accounts Accounts with accounts type full
2024-03-14 AP01 officers Appoint person director company with name date PDF
2024-03-11 CS01 confirmation-statement Confirmation statement with no updates PDF
2023-12-19 AA accounts Accounts with accounts type full PDF
2023-03-09 CS01 confirmation-statement Confirmation statement with no updates PDF
2023-02-01 AA accounts Accounts with accounts type full PDF
2022-11-30 AP01 officers Appoint person director company with name date PDF
2022-11-29 TM01 officers Termination director company with name termination date PDF
2022-06-24 CH01 officers Change person director company with change date PDF

Public-record activity

Raw counts from Companies House — last 12–24 months

Filings
9

last 12 months

Capital events
1

last 24 months

Officers appointed
1

last 12 months

Officers resigned
2

last 12 months

Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.

Official Companies House page