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Next accounts due

2026-09-30 (in 4mo)

Last filed for 2024-12-31

Confirmation statement due

2026-10-30 (in 5mo)

Last made up 2025-10-16

Watchouts

1 item

Cash

Latest balance sheet

Net assets

£198M

+5% vs 2023

Employees

3,430

-14.8% vs 2023

Profit before tax

£18M

+2.6% vs 2023

Watchouts

Facts from the Companies House register and the latest accounts — not a rating

Accounts

2-year trend · latest reflected 2024-12-31

Metric Trend 2023-12-312024-12-31
Turnover £167,901,000£160,240,000
Operating profit £11,445,000£14,129,000
Profit before tax £17,770,000£18,224,000
Net profit £13,667,000£8,928,000
Cash
Total assets less current liabilities £190,928,000£199,388,000
Net assets £188,737,000£198,215,000
Equity £188,737,000£198,215,000
Average employees 4,0253,430
Wages £92,876,000£87,400,000
Directors' remuneration £406,000£358,000

Values shown as filed in the company's annual accounts. indicates the figure wasn't present under that line item in that period. About these numbers

Year-on-year

FY2023 → FY2024 · period ending 2024-12-31 vs 2023-12-31

Each % is (latest − prior) ÷ |prior| for the line item as filed. The comparison is only shown when the latest and prior accounts cover broadly equal-length periods — short or long stubs (typical around incorporation or a year-end change) are suppressed rather than misrepresented. Lines a company doesn't report are omitted. About these numbers

Ratios

Computed from the line items above — sparklines read oldest → newest

Ratio Trend 2023-12-312024-12-31
Operating margin 6.8%8.8%
Net margin 8.1%5.6%
Return on capital employed 6.0%7.1%
Current ratio 9.23x11.93x
Interest cover 52.02x84.60x

Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.

Name history

Renamed 1 time since incorporation

  1. FOUNDEVER GB LIMITED 2023-03-02 → present
  2. SITEL UK LIMITED 1997-10-16 → 2023-03-02

Audit & accounting basis

Accounting basis
FRS 102
Reporting scope
Standalone (parent only)
Auditor
PricewaterhouseCoopers LLP
Audit opinion
Unqualified (clean)
Going concern
Material uncertainty disclosed

“The financial statements have been prepared on a going concern basis. The Company is dependent on the continued financial support of a parent company, Foundever Group SA, which has confirmed its intention to provide financial support for at least one year from the date of approval of these financial statements (the "going concern assessment period"). This support is documented through a letter of support. The parent undertaking itself is dependent on the ongoing availability of its revolving credit facility ("RCF"), which is due to expire in August 2026 which is within the Company's going concern assessment period. The renewal of the RCF is not yet contractually agreed at the date of approval of these financial statements, however, is anticipated to be resolved no later than the end of the first half of 2026. The directors have considered the status of renewal discussions, current lender feedback and alternative funding options. However, until the refinancing is completed, the availability of the facility cannot be guaranteed. If the parent undertaking is unable to renew the RCF, it may be unable to support the Company and its other subsidiaries financially. In such a scenario, the Company may be unable to recover its intercompany balances. These circumstances indicate that a material uncertainty exists that may cast significant doubt on the Company's ability to continue as a going concern. The financial statements do not include the adjustments that would arise if the Company were unable to continue as a going concern.”

Group structure

  1. FOUNDEVER GB LIMITED · parent
    1. Clientlogic Customer Services 100% · Morocco

Significant events

Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers

People

2 active · 36 resigned

Name Role Appointed Born Nationality
GRIMES, David Edwin Director 2022-07-04 May 1973 British
KHOSA, Iqbal Singh Director 2020-09-25 Feb 1978 British
Show 36 resigned officers
Name Role Appointed Resigned
GODFREY, Peter Lea Race Secretary 1997-10-16 1997-12-31
HAYWARD, John William Secretary 2007-10-16 2022-07-04
HORTON, Charles Rodric Secretary 1999-11-04 2007-10-16
WHITAKER, Anne Michelle Secretary 1997-10-16 1997-10-16
WINHAM, Ian Peter Secretary 1997-12-31 1999-11-04
ANTOON, Mary Director 1997-12-01 1998-12-04
BENBEKHTI, Nordine Director 2012-02-10 2016-02-15
BROUGH, Karl Vernon Director 2013-10-29 2025-10-15
BROWN, Mark Director 2005-05-03 2007-02-28
CRESSWELL, Paul Director 1998-02-02 1998-10-31
DE CASTRO, Pedro Lozano Director 2011-12-09 2020-09-25
DOW, David Royston Director 1998-07-31 1998-12-22
FENLEY, Lawrence Thomas Director 2012-07-10 2013-01-01
FISCHER, Ford Director 2003-10-01 2005-05-03
GODFREY, Peter Lea Race Director 1997-10-16 1997-12-31
HALBARD, Christopher Neal Director 2025-10-20 2026-03-16
HALDER, Graeme Robert Director 2007-02-28 2009-03-27
HOLLAMBY, Christopher Lee Director 2003-02-20 2004-04-14
HORTON, Charles Rodric Director 2005-08-15 2007-10-16
KELLETT, John, Mr. Director 2009-01-09 2017-07-31
MADDEN, Daryl Paul Director 1999-11-04 2003-02-20
MCGUIRK, Kevin Francis Director 2011-11-08 2012-02-10
MCNUFF, Ian Theodore Director 2000-10-02 2003-08-15
PASSINGHAM, Joann Director 2009-05-06 2011-11-08
PERKINS, James Director 1998-12-22 2000-10-02
SAVILLE, Dale Director 2007-02-28 2008-06-12
SCHUH, Timothy Alan Director 2010-02-25 2011-12-09
SCOTT MONCRIEFF, Robert George Director 2006-09-19 2007-01-29
SHIELDS, Martin Director 1997-10-16 1998-02-28
TILLARD, Andrew John Director 2004-04-14 2007-02-28
TILLARD, Andrew Director 1997-12-01 1998-10-23
UPTON, Neville Roderick Director 1998-04-11 1998-07-31
WHITAKER, Anne Michelle Director 1997-10-16 1997-10-16
WHITAKER, Robert Alston Director 1997-10-16 1997-10-16
WINHAM, Ian Peter Director 1997-12-01 2001-06-30
YOUNG, Andrew James Bruce Director 2003-02-20 2005-08-15

Ownership

Persons with significant control

Name Kind Nature of control Notified Status
Foundever Europe Limited Corporate entity Shares 75–100%, Voting 75–100%, Appoints directors 2016-04-06 Active

Filing timeline

Last 20 of 208 total filings

Material constitutional events — rename, articles re-file, resolution

  • 2023-03-02 CERTNM Certificate change of name company PDF
Date Type Category Description
2026-03-29 TM01 officers Termination director company with name termination date PDF
2026-03-10 AA accounts Accounts with accounts type full
2025-12-16 CS01 confirmation-statement Confirmation statement with no updates PDF
2025-12-11 TM01 officers Termination director company with name termination date PDF
2025-10-30 AP01 officers Appoint person director company with name date PDF
2025-03-07 AA accounts Accounts with accounts type full
2024-10-31 CS01 confirmation-statement Confirmation statement with no updates PDF
2023-10-26 CS01 confirmation-statement Confirmation statement with updates PDF
2023-10-06 AA accounts Accounts with accounts type full
2023-06-07 PSC05 persons-with-significant-control Change to a person with significant control PDF
2023-06-02 CH01 officers Change person director company with change date PDF
2023-04-24 CH01 officers Change person director company with change date PDF
2023-03-02 CERTNM change-of-name Certificate change of name company PDF
2022-10-17 CS01 confirmation-statement Confirmation statement with no updates PDF
2022-09-27 AA accounts Accounts with accounts type full
2022-08-18 CH01 officers Change person director company with change date PDF
2022-08-18 CH01 officers Change person director company with change date PDF
2022-07-22 TM02 officers Termination secretary company with name termination date PDF
2022-07-22 AP01 officers Appoint person director company with name date PDF
2022-05-18 RP04CS01 confirmation-statement Second filing of confirmation statement with made up date

Public-record activity

Raw counts from Companies House — last 12–24 months

Filings
5

last 12 months

Capital events
0

last 24 months

Officers appointed
0

last 12 months

Officers resigned
2

last 12 months

Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.

Official Companies House page