ONE CALL CLAIMS LIMITED
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Next accounts due
2026-09-30 (in 4mo)
Last filed for 2024-12-31
Confirmation statement due
2026-10-30 (in 5mo)
Last made up 2025-10-16
Watchouts
Cash
£222K
+1.3% vs 2023
Net assets
£7M
-8% vs 2023
Employees
191
+26.5% highest in 6 filed years
Profit before tax
-£565K
-399.1% lowest in 6 filed years
Watchouts
Facts from the Companies House register and the latest accounts — not a rating
-
1 PSC ceased in last 24 months
Significant control changed hands — see the Ownership section.
Net assets
10-year trend · vs Industrials median
Accounts
10-year trend · latest reflected 2024-12-31
| Metric | Trend | 2019-12-31 | 2020-01-01 | 2020-12-31 | 2021-01-01 | 2021-12-31 | 2022-01-01 | 2022-12-31 | 2023-01-01 | 2023-12-31 | 2024-12-31 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Turnover | £7,332,037 | — | £6,848,794 | — | £6,377,097 | — | £6,279,320 | — | £7,562,279 | £8,627,725 | |
| Operating profit | £1,935,423 | — | £2,494,795 | — | £1,084,294 | — | £808,166 | — | £204,325 | -£591,520 | |
| Profit before tax | £1,853,051 | — | £2,406,422 | — | £993,334 | — | £764,432 | — | £188,929 | -£565,136 | |
| Net profit | £1,614,295 | — | £1,881,322 | — | £894,713 | — | £732,429 | — | £287,208 | -£609,432 | |
| Cash | £222,080 | — | £1,906,277 | — | £113,283 | — | £303,819 | — | £219,238 | £222,126 | |
| Total assets less current liabilities | £12,486,653 | — | £13,918,073 | — | £11,870,654 | — | £8,737,376 | — | £8,549,746 | £7,086,090 | |
| Net assets | £3,875,522 | — | £5,756,844 | — | £6,651,557 | — | £7,377,378 | — | £7,664,586 | £7,055,154 | |
| Equity | £3,875,522 | £3,875,522 | £5,756,844 | £5,756,844 | £6,651,557 | £6,744,949 | £7,377,378 | £7,377,378 | £7,664,586 | £7,055,154 | |
| Average employees | 98 | — | 104 | — | 115 | — | 123 | — | 151 | 191 | |
| Wages | £1,202,842 | — | £1,454,938 | — | £2,193,097 | — | £2,518,896 | — | £3,143,092 | £4,243,127 | |
| Directors' remuneration | — | — | £1,391 | — | £1,388 | — | £9,233 | — | £75,443 | £44,436 |
Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. About these numbers
Year-on-year
FY2023 → FY2024 · period ending 2024-12-31 vs 2023-12-31
-
Turnover
+14.1%
£7,562,279 £8,627,725
highest in 6 filed years
-
Cash
+1.3%
£219,238 £222,126
-
Net assets
-8%
£7,664,586 £7,055,154
-
Employees
+26.5%
151 191
highest in 6 filed years
-
Operating profit
-389.5%
£204,325 -£591,520
lowest in 6 filed years
-
Profit before tax
-399.1%
£188,929 -£565,136
lowest in 6 filed years
-
Wages
+35%
£3,143,092 £4,243,127
highest in 6 filed years
Each % is (latest − prior) ÷ |prior| for the line item as filed. The comparison is only shown when the latest and prior accounts cover broadly equal-length periods — short or long stubs (typical around incorporation or a year-end change) are suppressed rather than misrepresented. Lines a company doesn't report are omitted. About these numbers
Ratios
Computed from the line items above — sparklines read oldest → newest
| Ratio | Trend | 2019-12-31 | 2020-01-01 | 2020-12-31 | 2021-01-01 | 2021-12-31 | 2022-01-01 | 2022-12-31 | 2023-01-01 | 2023-12-31 | 2024-12-31 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Operating margin | 26.4% | — | 36.4% | — | 17.0% | — | 12.9% | — | 2.7% | -6.9% | |
| Net margin | 22.0% | — | 27.5% | — | 14.0% | — | 11.7% | — | 3.8% | -7.1% | |
| Return on capital employed | 15.5% | — | 17.9% | — | 9.1% | — | 9.2% | — | 2.4% | -8.3% | |
| Current ratio | — | — | — | — | — | — | — | — | 1.12x | 0.99x | |
| Interest cover | 23.50x | — | 28.23x | — | 11.92x | — | 18.48x | — | 13.27x | -72.18x |
Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.
Name history
Renamed 3 times since incorporation
- ONE CALL CLAIMS LIMITED 2019-10-11 → present
- COMMERCIAL LEGAL LIMITED 2008-11-19 → 2019-10-11
- ONE CALL VEHICLE HIRE LIMITED 2006-02-14 → 2008-11-19
- ONE CALL PREMIUM CREDIT LIMITED 2003-03-14 → 2006-02-14
Audit & accounting basis
- Accounting basis
- FRS 102
- Reporting scope
- Standalone (parent only)
- Auditor
- PKF Smith Cooper Audit Limited
- Audit opinion
- Unqualified (clean)
- Going concern
- Affirmed
“In the Directors' opinion, the Company is a going concern for a minimum of twelve months from the date of the approval of the financial statements.”
Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers
People
5 active · 10 resigned
| Name | Role | Appointed | Born | Nationality |
|---|---|---|---|---|
| GRIFFIN, Selina | Secretary | 2025-03-28 | — | — |
| LONG, Peter Graham | Director | 2016-12-01 | Dec 1986 | British |
| PARKER, John Matthew | Director | 2008-03-12 | May 1976 | British |
| RADFORD, John Lawrence | Director | 2003-03-14 | Dec 1965 | British |
| RICE, Joanne Sarah | Director | 2024-01-05 | May 1990 | British |
Show 10 resigned officers
| Name | Role | Appointed | Resigned |
|---|---|---|---|
| BATHGATE, Laura Elizabeth | Secretary | 2015-02-06 | 2017-10-05 |
| CHADBURN, Sarah Louise | Secretary | 2003-07-31 | 2006-11-22 |
| GRIFFIN, Selina | Secretary | 2006-11-22 | 2015-02-06 |
| HOLLOWAY, Steve | Secretary | 2003-03-14 | 2003-07-31 |
| SHERRIFF, Alexandra Maria | Secretary | 2017-10-05 | 2025-03-28 |
| WILTSHIRE, Kelly | Secretary | 2003-07-31 | 2004-03-14 |
| BARNSDALE, Joshua Charles | Director | 2016-12-01 | 2023-07-01 |
| CHADBURN, Sarah Louise | Director | 2003-04-17 | 2006-11-22 |
| HOLLOWAY, Steve | Director | 2003-03-14 | 2003-07-31 |
| WILTSHIRE, Kelly | Director | 2004-03-14 | 2007-06-04 |
Ownership
Persons with significant control
| Name | Kind | Nature of control | Notified | Status |
|---|---|---|---|---|
| One Call Group Companies Limited | Corporate entity | Shares 75–100% | 2025-01-22 | Active |
| Mr John Lawrence Radford | Individual | Shares 75–100%, Voting 75–100%, right-to-appoint-and-remove-directors-as-firm, significant-influence-or-control-as-firm | 2016-04-06 | Ceased 2025-10-16 |
Filing timeline
Last 20 of 107 total filings
| Date | Type | Category | Description | |
|---|---|---|---|---|
| 2026-02-09 | AD01 | address | Change registered office address company with date old address new address | |
| 2025-10-16 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2025-10-16 | PSC07 | persons-with-significant-control | Cessation of a person with significant control | |
| 2025-09-15 | AA | accounts | Accounts with accounts type full | |
| 2025-04-08 | AP03 | officers | Appoint person secretary company with name date | |
| 2025-04-08 | TM02 | officers | Termination secretary company with name termination date | |
| 2025-01-22 | PSC02 | persons-with-significant-control | Notification of a person with significant control | |
| 2024-11-18 | AD01 | address | Change registered office address company with date old address new address | |
| 2024-11-06 | CS01 | confirmation-statement | Confirmation statement with updates | |
| 2024-10-01 | AA | accounts | Accounts with accounts type full | |
| 2024-02-19 | AP01 | officers | Appoint person director company with name date | |
| 2023-11-06 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2023-09-19 | AA | accounts | Accounts with accounts type full | |
| 2023-07-11 | TM01 | officers | Termination director company with name termination date | |
| 2022-10-20 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2022-09-15 | AA | accounts | Accounts with accounts type full | |
| 2022-01-06 | AAMD | accounts | Accounts amended with accounts type full | |
| 2021-11-10 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2021-10-29 | AA | accounts | Accounts with accounts type full | |
| 2021-02-02 | AA | accounts | Accounts with accounts type full |
Public-record activity
Raw counts from Companies House — last 12–24 months
- Filings
- 4
- Capital events
- 0
- Officers appointed
- 0
- Officers resigned
- 0
last 12 months
last 24 months
last 12 months
last 12 months
Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.