TELEPERFORMANCE CONTACT LIMITED
Operating as a UK subsidiary of the French multinational group Teleperformance SE, the company provides business process outsourcing and contact centre services.
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Cash
£2.3M
+3.9% vs 2024
Net assets
£4.9M
-82.8% lowest in 3 filed years
Employees
193
+94.9% highest in 3 filed years
Profit before tax
£24M
-35.7% lowest in 3 filed years
Watchouts
Facts from the Companies House register and the latest accounts — not a rating
-
1 PSC ceased in last 24 months
Significant control changed hands — see the Ownership section.
Net assets
3-year trend · vs Technology median
Accounts
3-year trend · Δ = latest vs prior filed period · latest reflected 2025-12-31
| Metric | Trend | 2023-12-31 | 2024-12-31 | 2025-12-31 | Δ vs prior |
|---|---|---|---|---|---|
| Turnover | £93,070,737 | £109,505,246 | £50,665,640 | -53.7% | |
| Operating profit | £41,039,964 | £37,498,398 | £23,213,600 | -38.1% | |
| Profit before tax | £41,444,895 | £37,044,321 | £23,803,097 | -35.7% | |
| Net profit | £32,614,181 | £27,734,862 | £17,484,982 | -37% | |
| Cash | £4,904,074 | £2,238,643 | £2,325,107 | +3.9% | |
| Total assets less current liabilities | £33,471,321 | £31,752,945 | £7,303,233 | -77% | |
| Net assets | £33,471,321 | £28,206,183 | £4,851,245 | -82.8% | |
| Equity | £33,471,321 | £28,206,183 | £4,851,245 | -82.8% | |
| Average employees | 23 | 99 | 193 | +94.9% | |
| Wages | £1,771,965 | £3,458,838 | £5,689,102 | +64.5% | |
| Directors' remuneration | £205,397 | — | — | — |
Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. The Δ column is the change from the prior filed period as a percentage of |prior|; lines a company doesn't report show —. About these numbers
Ratios
Computed from the line items above — sparklines read oldest → newest
| Ratio | Trend | 2023-12-31 | 2024-12-31 | 2025-12-31 |
|---|---|---|---|---|
| Operating margin | 44.1% | 34.2% | 45.8% | |
| Net margin | 35.0% | 25.3% | 34.5% | |
| Return on capital employed | 122.6% | 118.1% | 317.9% | |
| Gearing (liabilities / total assets) | — | 68.1% | 84.6% | |
| Current ratio | 1.81x | 1.42x | 0.80x | |
| Interest cover | 18.13x | 14.16x | 29.20x |
Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.
Audit & accounting basis
- Accounting basis
- FRS 101
- Reporting scope
- Standalone (parent only)
- Auditor
- Constantin
- Audit opinion
- Unqualified (clean)
- Going concern
- Affirmed
“The financial statements have been prepared using the going concern basis of accounting. Teleperformance Contact Limited is part of the Teleperformance S.E. cash pool, with a receivable balance of £11,520k. Thus, management believes that the company has sufficient cash to finance operating activities for the foreseeable future. Ultimately, Teleperformance Contact Limited has received a letter of financial support for at least the next 12 months from the date of approval of these financial statements from the Teleperformance group parent company "Teleperformance SE".”
Group structure
- TELEPERFORMANCE CONTACT LIMITED · parent
- TLS Kenya 0.05%
- TLS Uganda 100%
- TLS Nigeria 0%
- TLS Tanzania 0%
Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers
People
2 active · 7 resigned
| Name | Role | Appointed | Born | Nationality |
|---|---|---|---|---|
| AOUATE, Michael, Mr. | Director | 2024-08-01 | Sep 1974 | French |
| CARDOSO, Joao | Director | 2025-12-15 | Jan 1967 | Portuguese |
Show 7 resigned officers
| Name | Role | Appointed | Resigned |
|---|---|---|---|
| CARTLEDGE, Ian David | Director | 2015-01-26 | 2018-10-04 |
| GHETTI, Lucio Apollonj, Mister | Director | 2018-09-03 | 2019-07-25 |
| NIEDERER, Alistair Guy | Director | 2013-10-30 | 2015-01-26 |
| PIVA, Gabriele, Mister | Director | 2019-07-09 | 2025-12-15 |
| RIGAUDY, Olivier Claude Jean, Mr. | Director | 2013-10-30 | 2026-04-03 |
| WEISGERBER, Bertrand Daniel Pierre | Director | 2013-10-30 | 2018-09-03 |
| YOXON-GRANT, Simon Peter, Mr. | Director | 2019-08-01 | 2024-08-01 |
Ownership
Persons with significant control
| Name | Kind | Nature of control | Notified | Status |
|---|---|---|---|---|
| Tls Group Sas | Corporate entity | Shares 75–100% | 2025-11-13 | Active |
| Teleperformance Se | Corporate entity | Shares 75–100%, Voting 75–100%, Appoints directors | 2021-05-11 | Ceased 2025-11-13 |
| Tls Group S.A | Corporate entity | Shares 75–100%, Voting 75–100%, Appoints directors, Appoints directors (as trust), Appoints directors (as firm) | 2021-04-15 | Ceased 2021-05-11 |
| Tls Group Sa | Corporate entity | Significant influence | 2018-11-26 | Ceased 2021-04-15 |
Filing timeline
Last 20 of 50 total filings
| Date | Type | Category | Description | |
|---|---|---|---|---|
| 2026-05-29 | AA | accounts | Accounts with accounts type full | |
| 2026-05-18 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2026-04-09 | TM01 | officers | Termination director company with name termination date | |
| 2026-02-26 | PSC02 | persons-with-significant-control | Notification of a person with significant control | |
| 2026-02-26 | PSC07 | persons-with-significant-control | Cessation of a person with significant control | |
| 2026-01-26 | AP01 | officers | Appoint person director company with name date | |
| 2025-12-19 | TM01 | officers | Termination director company with name termination date | |
| 2025-05-15 | AA | accounts | Accounts with accounts type full | |
| 2025-05-12 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2024-08-01 | AP01 | officers | Appoint person director company with name date | |
| 2024-08-01 | TM01 | officers | Termination director company with name termination date | |
| 2024-07-18 | AA | accounts | Accounts with accounts type full | |
| 2024-05-22 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2023-06-30 | AA | accounts | Accounts with accounts type full | |
| 2023-06-09 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2022-06-15 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2022-04-12 | AA | accounts | Accounts with accounts type full | |
| 2021-10-15 | AAMD | accounts | Accounts amended with accounts type full | |
| 2021-06-09 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2021-05-28 | AA | accounts | Accounts with accounts type total exemption full |
Public-record activity
Raw counts from Companies House — last 12–24 months
- Filings
- 7
- Capital events
- 0
- Officers appointed
- 1
- Officers resigned
- 2
last 12 months
last 24 months
last 12 months
last 12 months
Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.