IMPROVEMENT SERVICE COMPANY
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Next accounts due
2026-12-31 (in 7mo)
Last filed for 2025-03-31
Confirmation statement due
2026-06-21 (in 1mo)
Last made up 2025-06-07
Watchouts
None on the register
Cash
£100K
-80.7% lowest in 4 filed years
Net assets
£811K
0% vs 2024
Employees
93
-3.1% vs 2024
Profit before tax
-£9K
-428.2% vs 2024
Net assets
4-year trend · vs Industrials median
Accounts
4-year trend · latest reflected 2025-03-31
| Metric | Trend | 2020-03-31 | 2021-03-31 | 2024-03-31 | 2025-03-31 |
|---|---|---|---|---|---|
| Turnover | £9,682,349 | £9,444,953 | £12,246,972 | £12,718,052 | |
| Operating profit | -£644,000 | -£440,000 | -£78,000 | -£9,000 | |
| Profit before tax | -£697,442 | -£441,383 | -£1,704 | -£9,000 | |
| Net profit | — | — | -£1,704 | -£9,000 | |
| Cash | £3,549,057 | £4,570,209 | £518,646 | £100,105 | |
| Total assets less current liabilities | £677,003 | £694,620 | £810,602 | £810,602 | |
| Net assets | £106,003 | -£6,483,380 | £810,602 | £810,602 | |
| Equity | £106,003 | £6,483,380 | £810,602 | £810,602 | |
| Average employees | 78 | 82 | 96 | 93 | |
| Wages | — | — | £4,311,759 | £4,329,021 | |
| Directors' remuneration | — | — | £135,517 | £142,560 |
Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. About these numbers
Year-on-year
FY2024 → FY2025 · period ending 2025-03-31 vs 2024-03-31
-
Turnover
+3.8%
£12,246,972 £12,718,052
highest in 4 filed years
-
Cash
-80.7%
£518,646 £100,105
lowest in 4 filed years
-
Net assets
0%
£810,602 £810,602
-
Employees
-3.1%
96 93
-
Operating profit
+88.5%
-£78,000 -£9,000
highest in 4 filed years
-
Profit before tax
-428.2%
-£1,704 -£9,000
-
Wages
+0.4%
£4,311,759 £4,329,021
Each % is (latest − prior) ÷ |prior| for the line item as filed. The comparison is only shown when the latest and prior accounts cover broadly equal-length periods — short or long stubs (typical around incorporation or a year-end change) are suppressed rather than misrepresented. Lines a company doesn't report are omitted. About these numbers
Ratios
Computed from the line items above — sparklines read oldest → newest
| Ratio | Trend | 2020-03-31 | 2021-03-31 | 2024-03-31 | 2025-03-31 |
|---|---|---|---|---|---|
| Operating margin | -6.7% | -4.7% | -0.6% | -0.1% | |
| Net margin | — | — | -0.0% | -0.1% | |
| Return on capital employed | -95.1% | -63.3% | -9.6% | -1.1% | |
| Current ratio | — | — | 1.09x | 1.11x | |
| Interest cover | -9.91x | -23.16x | — | — |
Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.
Audit & accounting basis
- Accounting basis
- FRS 102
- Reporting scope
- Standalone (parent only)
- Auditor
- Thomson Cooper
- Audit opinion
- Unqualified (clean)
- Going concern
- Affirmed
“In auditing the financial statements, we have concluded that the directors' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.”
Significant events
- “2024/25 marked another very successful year for the Improvement Service.”
- “We successfully maintained our ISO 27001 accreditation.”
- “We won the Local Area Research & Intelligence Association (LARIA) award for Best Use of Data for our work with West Lothian Council to identify unmet need.”
- “We launched the new Scottish Climate Intelligence Service in September, which we're delivering in partnership with the Edinburgh Climate Change Institute.”
- “We launched our new approach to Peer Collaborative Improvement in January. Our pilot focused on the Scottish Welfare Fund.”
- “Our mygovscot myaccount service continued to increase its user base to over 2.5 million users.”
- “In March, a redesigned version of mygovscot myaccount was launched, which aims to improve the user experience of citizens accessing public services online.”
- “We developed a new Right to Work service, powered by mygovscot myaccount.”
Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers
People
9 active · 33 resigned
| Name | Role | Appointed | Born | Nationality |
|---|---|---|---|---|
| ANDERSON, Heather Jane Dow, Cllr | Director | 2025-01-14 | Jan 1959 | Scottish |
| BROWN, Derek | Director | 2025-04-30 | Feb 1970 | British |
| BROWN, Lesley Ritchie | Director | 2024-10-21 | Aug 1970 | British |
| GADSDEN, Sarah | Director | 2018-04-01 | May 1973 | British |
| MACDONALD, Sandra Mary | Director | 2022-06-17 | Oct 1957 | British |
| MANNING, Paul Thomas | Director | 2024-04-01 | Nov 1970 | British |
| MILLER, Claire Helen Innes, Cllr | Director | 2024-04-09 | Oct 1977 | British |
| MORRISON, Shona, Cllr | Director | 2022-06-17 | Aug 1974 | British |
| SANDISON, Maggie | Director | 2021-09-01 | May 1973 | British |
Show 33 resigned officers
| Name | Role | Appointed | Resigned |
|---|---|---|---|
| MITRE SECRETARIES LIMITED | Corporate Secretary | 2005-07-27 | 2018-03-16 |
| BELL, Malcolm John | Director | 2014-04-01 | 2022-05-05 |
| BENNY, Neil Collington | Director | 2017-05-02 | 2023-12-01 |
| EVISON, Alison, Cllr | Director | 2017-05-02 | 2022-06-17 |
| FAWCETT, Aubrey | Director | 2019-12-20 | 2021-08-27 |
| FORSON, Ellen, Cllr | Director | 2022-06-17 | 2023-12-01 |
| GRIMMOND, Steven David | Director | 2015-12-07 | 2022-11-30 |
| HOUSTON, Graham, Cllr | Director | 2019-04-01 | 2022-06-17 |
| KERR, Andrew Cameron | Director | 2022-11-25 | 2024-03-13 |
| LEITCH, Angela Marie | Director | 2015-12-07 | 2019-10-31 |
| LONG, Louise | Director | 2023-05-01 | 2025-03-24 |
| LOUDEN, Sally | Director | 2016-05-30 | 2019-03-31 |
| MAIR, Colin Peter Caldwell | Director | 2005-07-27 | 2018-03-31 |
| MAIR, Roderick Ian Douglas | Director | 2005-07-27 | 2016-03-31 |
| MALONE, Bernadette | Director | 2009-02-23 | 2011-11-28 |
| MARTIN, David Robert | Director | 2011-11-28 | 2015-12-07 |
| MCCABE, Tom | Director | 2005-07-27 | 2007-05-17 |
| MCMILLAN, Loraine | Director | 2021-02-01 | 2023-06-12 |
| MOWAT, Joanna, Cllr | Director | 2024-04-09 | 2024-11-25 |
| MURRAY, Elma | Director | 2011-11-28 | 2017-05-08 |
| MURRAY, Robert John, Councillor | Director | 2009-08-10 | 2017-03-13 |
| O'NEILL, David John Brian | Director | 2009-08-13 | 2017-05-04 |
| PARSONS, Ruth | Director | 2006-09-19 | 2008-03-17 |
| PITCAITHLY, Mary Laird | Director | 2008-01-28 | 2011-11-28 |
| SCOTT, Angela | Director | 2019-12-20 | 2024-09-10 |
| SINCLAIR, Douglas | Director | 2005-07-27 | 2006-03-01 |
| WATTERS, Patrick | Director | 2005-07-27 | 2012-05-03 |
| WHITE, Joyce Helen | Director | 2017-05-26 | 2020-11-27 |
| WHITE, Roger Leslie | Director | 2009-02-23 | 2010-03-10 |
| WHITEFIELD, Gavin Smith | Director | 2006-03-27 | 2015-12-07 |
| WINTER, Keith Graham | Director | 2012-05-07 | 2019-12-12 |
| YATES, Keith Dunckley | Director | 2005-10-20 | 2007-11-16 |
| YULE, Christina Louise | Director | 2010-05-11 | 2012-03-12 |
Ownership
Persons with significant control
Filing timeline
Last 20 of 137 total filings
Material constitutional events — rename, articles re-file, resolution
- 2026-01-26 CC04 Statement of companys objects
- 2026-01-26 MA Memorandum articles
- 2026-01-26 RESOLUTIONS Resolution
- 2024-05-21 MA Memorandum articles
- 2024-05-21 RESOLUTIONS Resolution
| Date | Type | Category | Description | |
|---|---|---|---|---|
| 2026-01-26 | CC04 | change-of-constitution | Statement of companys objects | |
| 2026-01-26 | MA | incorporation | Memorandum articles | |
| 2026-01-26 | RESOLUTIONS | resolution | Resolution | |
| 2025-12-24 | AA | accounts | Accounts with accounts type full | |
| 2025-10-13 | RP01AP01 | officers | Replacement filing of director appointment with name | |
| 2025-06-16 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2025-05-08 | AP01 | officers | Appoint person director company with name date | |
| 2025-03-26 | TM01 | officers | Termination director company with name termination date | |
| 2025-02-04 | AP01 | officers | Appoint person director company with name date | |
| 2025-01-23 | AA | accounts | Accounts with accounts type full | |
| 2024-11-28 | TM01 | officers | Termination director company with name termination date | |
| 2024-10-22 | AP01 | officers | Appoint person director company with name date | |
| 2024-09-23 | CH01 | officers | Change person director company with change date | |
| 2024-09-23 | TM01 | officers | Termination director company with name termination date | |
| 2024-06-17 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2024-05-21 | MA | incorporation | Memorandum articles | |
| 2024-05-21 | RESOLUTIONS | resolution | Resolution | |
| 2024-04-22 | AP01 | officers | Appoint person director company with name date | |
| 2024-04-12 | AP01 | officers | Appoint person director company with name date | |
| 2024-04-02 | AP01 | officers | Appoint person director company with name date |
Public-record activity
Raw counts from Companies House — last 12–24 months
- Filings
- 7
- Capital events
- 0
- Officers appointed
- 0
- Officers resigned
- 0
last 12 months
last 24 months
last 12 months
last 12 months
Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.