Report ·

UK variety retail: the discounters bank £950M while the famous names lose £1.1bn

T.J. Morris turns £4.5bn of Home Bargains sales into £505M of profit; John Lewis turns £11.7bn into a loss, and Asda, Argos and Poundland burn £1.1bn between them. We read the accounts behind £100bn of Britain's general-store trade.

retaildepartment storesmarket map

About 186 UK general-merchandise retailers publish a full profit-and-loss, booking £103.5bn of combined turnover between them — and the profit pool has moved to Merseyside. T. J. Morris, the family company behind Home Bargains, turned £4.54bn of sales into £504.6M of pre-tax profit — an 11% margin nobody associates with selling cut-price shampoo. B&M, based a few miles away in Speke, made £448M on £4.49bn. Meanwhile the names Britain actually thinks of as its general stores lost money doing the same job at greater scale: Asda lost £834.4M, Argos £223.2M, Poundland £79.2M, and John Lewis turned £11.72bn into an £18M loss. Two discounters banked roughly £950M; four household names burned £1.15bn. Only Marks and Spencer breaks the pattern — the one legacy giant still earning serious money. Figures are approximate — verify against a company’s own accounts before relying on any single number.

What counts as a general store

One caveat changes how you read every table below: this map covers companies that describe themselves as non-specialised retailers, and the biggest number in it belongs to a supermarket. Asda’s £23.77bn files under general retail rather than grocery, so it heads this table while its direct rivals sit in our grocery map. Boots (pharmacy-led), B&Q (DIY sheds) and Moto (motorway services) make the same choice. Read them as context, not competitors to the variety trade.

Two more structural wrinkles. Marks and Spencer appears twice — the listed group and its trading company report at two levels of the same business, so the £103.5bn combined total double-counts roughly £13.8bn; the distinct trade is nearer £90bn. And John Lewis PLC is the partnership’s single trading company, so its £11.72bn includes Waitrose’s supermarkets alongside the department stores.

The giants

CompanyWhat it isTurnoverPBTHeadcountTO YoYStaff YoY
Asda Storessupermarket filing as general retail£23.77bn−£834.4M131,027−3%−4%
Marks and Spencer Grouplisted holdco (see below)£13.82bn£511.8M73,333
Marks and Spencerthe M&S trading company£13.70bn£797.4M67,478
John Lewisdepartment stores + Waitrose£11.72bn−£18.0M65,700+5%−1%
Boots UKpharmacy-led health & beauty£7.54bn£337.0M+3%
T. J. MorrisHome Bargains (family-owned)£4.54bn£504.6M29,168+8%+4%
B&M Retaildiscount variety (UK arm, listed group)£4.49bn£448.0M33,764+2%−1%
Argoscatalogue survivor (Sainsbury’s)£4.13bn−£223.2M9,800−2%−18%
B&QDIY sheds (Kingfisher)£3.69bn£259.1M20,019−1%−7%
Poundlandsingle-price discounter£1.82bn−£79.2M16,214
CDS (Superstores International)The Range + Homebase + Wilko brand£1.47bn£541k12,639+14%+3%
Moto Hospitalitymotorway services£1.08bn£21.3M5,701

M&S reports at two levels of one group: the trading company made £797.4M before group-level charges — chiefly the Ocado Retail impairment — pull the group line down to £511.8M. John Lewis and CDS both report 53-week years against 52-week priors, so their +5% and +14% growth rates carry an extra trading week. Asda’s loss lands in a year of falling sales and shrinking headcount, and — as with any entity this size inside a leveraged group — the pre-tax line carries financing and one-off charges as well as trading. Treat the direction (−3% sales, −4% staff) as the trading signal.

The turnover ranking and the profit ranking are almost inverted. Asda books five times Home Bargains’ sales and loses money; T. J. Morris makes more profit than every company in this map except M&S — on an 11.1% margin, with sales up 8% and headcount up 4%. The staff columns tell you who is doing what: Home Bargains is the only giant growing both lines; B&Q is defending margin (sales flat, staff −7%); Argos is being wound into Sainsbury’s (staff −18% as standalone stores close).

The discounter divide

Within the variety trade proper, the divide is brutal. T. J. Morris and B&M run near-identical models — big boxes, branded goods cheap, relentless cost discipline — and clear c.10–11% margins at £4.5bn scale. Poundland runs a single-price version of the same idea and lost £79.2M; its former owner cut it loose for a nominal sum in 2025. CDS, the company behind The Range, grew fastest of all the giants (+14%) by hoovering up the wreckage of the high street — the Wilko brand after its 2023 collapse, then Homebase’s brand and dozens of its stores after the 2024 administration — and converted £1.47bn of sales into just £541k of profit while it digests them. Growth and profit are living in different companies.

The department-store century, meanwhile, survives at two scales: John Lewis at £11.7bn and roughly break-even, and a handful of regional independents at £20–65M on 3–5% margins (more below). Everything in between — the Debenhams and BHS tier — is already gone.

The shape of the market

Below the giants this is a surprisingly healthy trade. The £25–100M band — regional chains, franchise operators, heritage names — is 83% profitable, the strongest band in the map, and even the £5–25M tier holds 72%. The weakness is at the extremes: barely half the sub-£1M filers make money, and the £1bn+ tier is only 67% profitable because that’s where Asda, Argos and Poundland live.

Turnover bandnProfitable %
< £1M2152%
£1–5M1173%
£5–25M6572%
£25–100M5283%
£100M–1bn2580%
£1bn+1267%

The best-run stores — and the vape money hiding among them

Rank the profitable £5–100M operators by margin and an unexpected trade tops the table: vaping. Pillbox38 — the Blackburn company behind Totally Wicked — makes £13.9M at 16.8%; Edinburgh’s CCHG, trading as VPZ with 190-odd stores, makes £6.3M at 11.4%; Vapouriz runs at 16.8% too. Three vape chains, all growing, all filed under general retail — the highest-margin store operators in the map.

The next-best margins belong to the gift shop, at institutional scale: the National Trust’s trading arm (£72.5M, 17.2%) and Royal Collection Enterprises (£68.8M, 10.2%) — charity trading companies whose profits flow up to their parent institutions, so read the margin as captive economics, not a competitive benchmark.

CompanyWhat it isTurnoverPBTMarginHeadcountTrajectory
Pillbox38Totally Wicked — vape chain£82.4M£13.9M16.8%422growing
Heatons (N.I.)NI department stores (Frasers Group)£73.9M£17.1M23.1%497stable
National Trust (Enterprises)charity gift shops & cafés£72.5M£12.5M17.2%671stable
Tiger RetailFlying Tiger Copenhagen’s UK stores£70.1M£2.7M3.8%1,215growing
Royal Collection Enterprisesthe palaces’ shops£68.8M£7.0M10.2%959growing
Charlies StoresWelsh country & home stores£63.8M£2.8M4.4%406stable
Morleys Department Storesindependent London department stores£63.5M£2.4M3.8%719stable
The Range (Ireland)CDS group’s Irish stores£62.2M£14.1M22.7%452stable
CCHGVPZ — vape chain£55.2M£6.3M11.4%557growing
YTCYorkshire Trading Company — family variety chain£51.4M£6.7M13.0%563stable
Whittard Tradingtea & coffee gift retail£49.8M£1.6M3.2%471stable
Machine Marttools & machinery stores£56.1M£2.2M3.8%400stable
Haskins Garden Centresgarden centres£44.4M£3.8M8.6%738stable

Two group entities need care: Heatons’ 23.1% and The Range (Ireland)‘s 22.7% are margins struck inside larger groups (Frasers and CDS respectively), where intercompany pricing can flatter a subsidiary’s line. The raw ranking also surfaces seven more names that aren’t really shops — brand owners and distributors like Tangle Teezer (hairbrushes), Neo G (medical supports), Minorfern (car parts) and Clarke Group International (tools), plus CP (Electric), which puts £63.5M through 24 staff — online-trading economics, not store retail.

Among the genuine variety and department stores, the pattern is stark: the survivors of the old trade — Morleys in south London, Charlies in mid-Wales, Menarys in Northern Ireland — live on 3–5% margins, an order of magnitude below Home Bargains. The exception is Yorkshire Trading Company: a fourth-generation family discounter that picked up ex-Woolworths sites and runs at 13% — the Home Bargains model at one-ninetieth the size.

Growth, read with care

Almost none of the fastest growth is a shop. HIS-Miki Travel’s +427% is a travel company’s rebound filed under retail — its real peers are in our tour operators map. Keplin (+101%, staff +88%) is an online home-essentials brand house — online retail economics. Smallworld Accessories appears twice in the raw ranking (holdco and trading company — one business). The genuine store-retail signals are quieter: CDS +14% absorbing Homebase, VPZ and the vape chains compounding, Menarys — a Northern Irish department-store group actually growing, +28% — and above all Home Bargains adding 8% on a £4.5bn base, which in cash terms is more new revenue than every company in the table below combined.

CompanyTurnoverPBTMarginTO YoYStaff YoY
HIS-Miki Travel UK£23.2M£381k1.6%+427%+208%
Keplin Group£24.2M£1.1M4.7%+101%+88%
Sextant£16.3M−£1.2M−7.2%+53%+112%
Positec (UK and Ireland)£21.7M£48k0.2%+45%+21%
Corston£20.0M£401k2.0%+37%+69%
Smallworld Accessories£20.0M£416k2.1%+29%+27%
Menarys Retail£19.1M£727k3.8%+28%+5%
CP (Electric)£63.5M£8.9M14.1%+26%+41%

Market structure

On paper this is one of the most concentrated maps we’ve drawn — the top five companies hold 68% of visible turnover, the top ten 86%. But the head of the curve is mostly borrowed: a supermarket, a pharmacy chain and a two-level M&S listing. The meaningful concentration is in the profit pool of the variety trade itself, where two Merseyside discounters — T. J. Morris and B&M — take more pre-tax profit between them than the rest of the genuine general-store trade combined.

Share of combined turnover
Top 5 companies68.2%
Top 10 companies86.2%
Top 20 companies93.4%
Top 50 companies97.6%

Old firms, no new ones

General retail is an old trade and getting older: 70 of the 186 companies predate 1990, and only five have been incorporated since 2021. Nobody starts a variety store any more — the new entrants of the last decade are online brand houses and vape chains, not shops. The winners are old too: T. J. Morris and B&M are both 1970s-founded discounters now run from Merseyside — T. J. Morris still family-owned, B&M listed since 2014 — and the department-store survivors (Morleys, Charlies, Menarys, Yorkshire Trading’s parent lineage) are multi-generation family firms. Ownership splits almost exactly down the middle — 87 corporate-owned, 88 individual-owned — and about 10% carry a Holdings/Group/Bidco-style name, the structural fingerprint of a buyout or a planned exit.

Incorporation cohortCompanies
Pre-199070
1990s31
2000s36
2010–1522
2016–2022
2021+5

What the map shows

  1. The profit pool moved to Merseyside. Home Bargains (£504.6M) and B&M (£448M) bank roughly £950M between them at c.10–11% margins, while Asda, Argos, Poundland and John Lewis lose a combined £1.15bn on five times the turnover.
  2. Scale stopped protecting the famous names. The turnover ranking and the profit ranking are nearly inverted: the £1bn+ tier is the least profitable band above £5M.
  3. M&S is the exception — its trading company’s £797.4M is the biggest profit in the map, the one legacy giant still earning serious money.
  4. Growth and profit live in different companies. CDS/The Range grew fastest (+14%, helped by a 53-week year) by absorbing Homebase and the Wilko brand, and kept £541k of it; Home Bargains’ unglamorous +8% is worth more cash than every fast grower combined.
  5. The best margins in “general retail” are vape money. Totally Wicked, VPZ and Vapouriz — three chains at 11–17% — out-earn all but the best variety operator on margin; only Yorkshire Trading’s 13.0% keeps pace.
  6. The department-store century ends on 3–5%. The independent survivors — Morleys, Charlies, Menarys — are profitable but thin; the tier between them and John Lewis no longer exists.

Methodology and caveats

This covers only the 186 UK general-merchandise retailers that publish a full profit-and-loss; the long tail of small shops files abridged accounts with no figures and doesn’t appear. Companies classify themselves, so the map includes businesses whose real trade sits elsewhere — a supermarket (Asda), a pharmacy chain (Boots), DIY sheds (B&Q), motorway services (Moto) and several online brand owners — which we label rather than silently exclude. Group structures report at several levels: M&S appears as both group and trading company (so the £103.5bn combined turnover overstates the distinct total by roughly £13.8bn), Smallworld appears twice in the raw growth ranking, and subsidiary margins inside larger groups (Heatons, The Range (Ireland)) can reflect intercompany pricing. Different companies file to different year-ends, so figures in one table can be up to a year apart, and two giants (John Lewis, CDS) report 53-week periods that flatter their growth rates. Large losses at leveraged or transitioning groups may carry financing charges and one-offs as well as trading. Figures are approximate and business labels are directional — verify any specific figure against the company’s own accounts. This is analysis, not financial advice.