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Cash

£34m

-26.1% vs 2024

Net assets

£263m

-4.4% vs 2024

Employees

1,228

-31% lowest in 6 filed years

Profit before tax

-£71m

-190.3% lowest in 3 filed years

Watchouts

Facts from the Companies House register and the latest accounts — not a rating

Accounts

6-year trend · Δ = latest vs prior filed period · latest reflected 2025-12-31

Metric Trend 2020-12-312021-12-312022-12-312023-12-312024-12-312025-12-31 Δ vs prior
Turnover £225,827,494£184,827,286£161,346,633£170,564,064£154,513,108£107,287,324 -30.6%
Operating profit £6,190,496£12,212,046-£81,388,523 -766.5%
Profit before tax £14,593,304£78,801,125-£71,183,974 -190.3%
Net profit -£778,911-£22,681,334£31,316,306£9,546,683£68,376,492-£58,085,366 -184.9%
Cash £54,272,725£25,865,363£35,526,088£51,557,026£45,915,052£33,911,356 -26.1%
Total assets less current liabilities £261,088,916£325,696,128£337,834,720 +3.7%
Net assets £207,177,664£275,554,156£263,333,271 -4.4%
Equity £154,403,689£131,722,355£197,630,981£207,177,664£275,554,156£263,333,271 -4.4%
Average employees 2,6652,1812,1022,0011,7811,228 -31%
Wages £75,497,041£64,218,768£49,032,075 -23.6%
Directors' remuneration £1,163,204£1,088,015£1,034,925 -4.9%

Values shown as filed in the company's annual accounts. indicates the figure wasn't present under that line item in that period. The Δ column is the change from the prior filed period as a percentage of |prior|; lines a company doesn't report show . About these numbers

Ratios

Computed from the line items above — sparklines read oldest → newest

Ratio Trend 2020-12-312021-12-312022-12-312023-12-312024-12-312025-12-31
Operating margin 3.6%7.9%-75.9%
Net margin -0.3%-12.3%19.4%5.6%44.3%-54.1%
Return on capital employed 2.4%3.7%-24.1%
Gearing (liabilities / total assets) 46.4%36.1%35.3%
Current ratio 2.55x0.84x1.15x
Interest cover 2.13x5.99x-25.16x

Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.

Name history

Renamed 4 times since incorporation

  1. CAPITA LIFE & PENSIONS REGULATED SERVICES LIMITED 2005-05-10 → present
  2. CAPITA LIFE AND PENSIONS REGULATED SERVICES LIMITED 2005-05-03 → 2005-05-10
  3. CAPITA PERSONAL PENSION MANAGEMENT LTD 2004-07-30 → 2005-05-03
  4. PERSONAL PENSION MANAGEMENT LIMITED 1990-02-23 → 2004-07-30
  5. ENFRANCHISE SEVENTY THREE LIMITED 1989-09-20 → 1990-02-23

Audit & accounting basis

Accounting basis
IFRS
Reporting scope
Standalone (parent only)
Auditor
KPMG LLP
Audit opinion
Unqualified (clean)
Going concern
Affirmed

“The directors have prepared the financial statements on the going concern basis as they do not intend to liquidate the Company or to cease its operations, and as they have concluded that the Company's financial position means that this is realistic. They have also concluded that there are no material uncertainties that could nave cast significant doubt over its ability to continue as a going concern from the date of approval of the financial statements to 30 June 2027 ("the going concern period").”

Group structure

  1. CAPITA LIFE & PENSIONS REGULATED SERVICES LIMITED · parent
    1. Western Mortgage Services Limited 100% · Customer Management
    2. Capita Retail Financial Services Limited 100% · In liquidation

Significant events

Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers

People

5 active · 78 resigned

Name Role Appointed Born Nationality
CAPITA GROUP SECRETARY LIMITED Corporate Secretary 2008-12-01
BLACKMAN, Laura Director 2022-03-01 Jul 1987 British
BROWN, Antony Paul Director 2015-08-12 Nov 1963 British
BURKE, Simon Jonathan Director 2022-03-01 Jul 1963 British
DIAS, James Robert Director 2023-06-27 Nov 1978 British
Show 78 resigned officers
Name Role Appointed Resigned
BENNETT, Patricia Joan Secretary 2001-02-27 2002-02-19
BOUTLE, Geoffrey John Secretary 1992-11-11 2000-09-12
CANTLE, Neil Jonathan Secretary 2000-09-12 2001-02-27
CRONIN, Michael Christopher Secretary 2002-07-09 2004-08-20
HURST, Gordon Mark Secretary 2004-08-20 2005-10-31
LOCKWOOD, Kevin Ashley Secretary 2002-02-19 2002-07-09
MARSH, Amanda Jean Secretary 1992-11-11
CAPITA COMPANY SECRETARIAL SERVICES LIMITED Corporate Secretary 2005-04-26 2008-12-01
ADDENBROOKE, Michael Director 2005-02-18 2008-07-16
ALLEN, Michael Derek Director 1997-10-20 1999-03-04
ASHBURN, Christopher Stuart Director 2018-08-24 2020-05-21
BARRY, Neil Fraser James Director 2004-08-27 2005-04-04
BATCHELOR, Dawn Michelle Director 2000-07-01 2001-01-12
BEDFORD, Nicolas Norman Director 2018-02-14 2018-06-28
BEDFORD, Nicolas Norman Director 2009-11-13 2012-04-30
BEDFORD, Nicolas Norman Director 2004-07-01 2005-01-18
BELL, Stuart Ventris Director 1992-11-11
BENNETT, Patricia Joan Director 2001-02-27 2002-11-15
BOWMAN, Andrew John Director 2020-04-23 2022-06-21
BOWMAN, Andrew John Director 2016-03-23 2018-02-14
BRAITHWAITE, Philip Charles Director 2008-07-16 2012-01-20
BUDD, Gerald Victor Albert Director 1992-11-11 2001-01-04
CHAPPLE, Aimie Nicole Director 2020-04-01 2022-09-26
CLEMENTS, Karen Suzanne Director 2011-03-28 2015-04-17
CONNOR, John Director 2005-05-11 2007-06-25
COXELL, Graham Peter Director 2008-07-16 2009-06-29
COXELL, Graham Peter Director 2005-03-22 2006-07-25
CRAWFORD, David William Director 2013-09-11 2013-12-06
DALLY, Mark Neil Director 2006-06-02 2008-07-16
DAVIES, Simon John Director 2005-04-04 2009-10-19
DOOLEY, Matthew James Director 1993-07-01 1997-10-20
DOYLE, Patrick Michael Director 2008-11-21 2010-02-28
FINAN, John Charles Director 1992-11-11 2001-08-21
GOFORD, Jeremy Director 2006-12-20 2006-12-31
GOFORD, Jeremy Director 2005-07-19 2006-12-20
GREATOREX, Anthony Nicholas Director 2013-09-01 2015-04-17
GREATOREX, Anthony Nicholas Director 2006-09-26 2008-07-16
HALLIGAN, Raymond Arthur Director 1996-12-18 1999-01-01
HARE, James Mcdonald Buchanan Director 2001-09-21 2004-07-01
HOWORTH, Duncan Craig Director 1992-11-11
HURST, Gordon Mark Director 2004-07-01 2004-08-25
JARVIS, Ian Edward Director 2014-01-03 2016-03-23
JENNINGS, Timothy Director 2005-04-04 2005-06-23
JOHNSON, Alan Timothy Director 2006-07-25 2008-07-16
JOHNSON, Alan Timothy Director 2005-04-04 2006-04-07
KIRKWOOD, Nicola Director 2004-07-01 2005-04-04
LAHER, Saleah Hassen Director 2006-11-28 2007-10-18
MARGETTS, Michael John Director 2010-06-30 2010-08-10
MARSH, Amanda Jean Director 1992-11-04 1992-11-11
MELVIN, Clifton Adrian Director 2001-08-21 2003-07-10
MOCKFORD, Emma Jayne Director 2005-04-13 2006-11-08
MOORE, Francis Gerald Director 1996-07-31
MORET, Anthony John Director 1992-11-11 2004-07-01
OSTIME, Richard Anthony Francis Director 1992-11-11 1993-06-30
PALMER, Julian Anthony Director 2001-03-23 2002-09-30
PARKINSON, Stephen David Director 2004-07-01 2012-05-27
PETCHEY, David Ronald Director 1999-01-01 2000-02-14
PILLING, Simon Christopher Director 2010-03-16 2011-01-10
PURVEUR, Nigel Jeffrey Director 2015-07-24 2018-12-31
PURVEUR, Nigel Jeffrey Director 2007-05-02 2008-07-16
RIGBY, David Director 2008-05-27 2009-10-19
RIGBY, David Keith Director 2005-04-04 2005-06-23
RING, Susan Lesley Director 2014-10-30 2018-07-20
RYAN, James Michael Director 2001-09-21 2004-07-01
SCHNOR, Christen Director 2003-09-19 2004-07-01
SHARP, Stephen Director 2012-01-11 2014-02-03
SINGLETON, Graham Lloyd Director 2001-09-21 2003-05-29
SINGLETON, Graham Lloyd Director 1999-06-01 2001-01-30
SMITH, Michael James Director 2002-11-01 2004-07-01
STEPHENS, Sally Director 2004-09-17 2005-04-13
TRAINER, Martin John Director 2005-11-22 2007-02-28
VANOVERSCHELDE, Tom Frans Director 2020-04-15 2026-04-08
VINCENT, James D'Arcy Director 2015-03-10 2020-04-16
WHITE, James Patrick Director 2003-03-14 2004-07-01
WILLIAMS, Stephen Andrew Director 2006-11-07 2011-11-30
WILLIAMS, Stephen John Director 2001-02-27 2002-07-09
WRIGHT, Stephen Paul Director 2011-07-25 2014-07-18
WYLLIE, Mark Richard John Director 2011-03-01 2011-06-10

Ownership

Persons with significant control

Name Kind Nature of control Notified Status
Capita Plc Corporate entity Shares 75–100%, Voting 75–100%, Appoints directors 2016-04-06 Active

Filing timeline

Last 20 of 956 total filings

Date Type Category Description
2026-07-23 AA accounts Accounts with accounts type full PDF
2026-07-03 CS01 confirmation-statement Confirmation statement with no updates PDF
2026-04-08 TM01 officers Termination director company with name termination date PDF
2025-07-08 AA accounts Accounts with accounts type full PDF
2025-07-05 CS01 confirmation-statement Confirmation statement with no updates PDF
2025-04-11 AD02 address Change sail address company with old address new address PDF
2024-11-25 CH01 officers Change person director company with change date PDF
2024-11-22 CH04 officers Change corporate secretary company with change date PDF
2024-11-19 PSC05 persons-with-significant-control Change to a person with significant control PDF
2024-11-18 AD01 address Change registered office address company with date old address new address PDF
2024-10-21 AAMD accounts Accounts amended with accounts type full
2024-07-02 CS01 confirmation-statement Confirmation statement with no updates PDF
2024-04-25 AA accounts Accounts with accounts type full PDF
2023-07-11 AA accounts Accounts with accounts type full PDF
2023-07-10 AP01 officers Appoint person director company with name date PDF
2023-07-04 CS01 confirmation-statement Confirmation statement with no updates PDF
2022-10-03 TM01 officers Termination director company with name termination date PDF
2022-09-15 AA accounts Accounts with accounts type full PDF
2022-07-06 CS01 confirmation-statement Confirmation statement with updates PDF
2022-06-22 TM01 officers Termination director company with name termination date PDF

Public-record activity

Raw counts from Companies House — last 12–24 months

Filings
3

last 12 months

Capital events
0

last 24 months

Officers appointed
0

last 12 months

Officers resigned
1

last 12 months

Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.

Official Companies House page