PHOENIX GROUP MANAGEMENT SERVICES LIMITED
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Next accounts due
2026-09-30 (in 4mo)
Last filed for 2024-12-31
Confirmation statement due
2027-05-07 (in 1y)
Last made up 2026-04-23
Watchouts
None on the register
Cash
£35M
+37.8% vs 2023
Net assets
£76M
+35.1% vs 2023
Employees
4,538
+73.8% vs 2023
Profit before tax
£42M
+1,033.3% vs 2023
Net assets
2-year trend · vs Financials median
Accounts
2-year trend · latest reflected 2024-12-31
| Metric | Trend | 2023-12-31 | 2024-12-31 |
|---|---|---|---|
| Turnover | £1,032,900,000 | £1,726,600,000 | |
| Operating profit | -£4,100,000 | £43,300,000 | |
| Profit before tax | -£4,500,000 | £42,000,000 | |
| Net profit | -£5,600,000 | £28,000,000 | |
| Cash | £25,400,000 | £35,000,000 | |
| Total assets less current liabilities | £339,000,000 | £342,200,000 | |
| Net assets | £56,100,000 | £75,800,000 | |
| Equity | £56,100,000 | £75,800,000 | |
| Average employees | 2,611 | 4,538 | |
| Wages | £240,700,000 | £456,000,000 | |
| Directors' remuneration | £600,000 | £600,000 |
Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. About these numbers
Year-on-year
FY2023 → FY2024 · period ending 2024-12-31 vs 2023-12-31
-
Turnover
+67.2%
£1,032,900,000 £1,726,600,000
-
Cash
+37.8%
£25,400,000 £35,000,000
-
Net assets
+35.1%
£56,100,000 £75,800,000
-
Employees
+73.8%
2,611 4,538
-
Operating profit
+1,156.1%
-£4,100,000 £43,300,000
-
Profit before tax
+1,033.3%
-£4,500,000 £42,000,000
-
Wages
+89.4%
£240,700,000 £456,000,000
Each % is (latest − prior) ÷ |prior| for the line item as filed. The comparison is only shown when the latest and prior accounts cover broadly equal-length periods — short or long stubs (typical around incorporation or a year-end change) are suppressed rather than misrepresented. Lines a company doesn't report are omitted. About these numbers
Ratios
Computed from the line items above — sparklines read oldest → newest
| Ratio | Trend | 2023-12-31 | 2024-12-31 |
|---|---|---|---|
| Operating margin | -0.4% | 2.5% | |
| Net margin | -0.5% | 1.6% | |
| Return on capital employed | -1.2% | 12.7% | |
| Gearing (liabilities / total assets) | 91.8% | 89.9% | |
| Current ratio | 1.17x | 1.10x | |
| Interest cover | -10.25x | 33.31x |
Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.
Name history
Renamed 6 times since incorporation
- PHOENIX GROUP MANAGEMENT SERVICES LIMITED 2023-01-23 → present
- PEARL GROUP MANAGEMENT SERVICES LIMITED 2008-05-20 → 2023-01-23
- RESOLUTION MANAGEMENT SERVICES LIMITED 2008-05-20 → 2008-05-20
- PEARL GROUP MANAGEMENT SERVICES LIMITED 2008-05-01 → 2008-05-20
- RESOLUTION MANAGEMENT SERVICES LIMITED 2005-09-06 → 2008-05-01
- BRITANNIC MANAGEMENT SERVICES LIMITED 1998-08-04 → 2005-09-06
- PAMPASBUSH LIMITED 1998-06-25 → 1998-08-04
Audit & accounting basis
- Accounting basis
- IFRS
- Reporting scope
- Standalone (parent only)
- Auditor
- KPMG LLP
- Audit opinion
- Unqualified (clean)
- Going concern
- Affirmed
“As a result of this review, the Directors have a reasonable expectation the net asset position of the Company would be sufficient to withstand such issues as they arise. Therefore, the Directors are satisfied that the Company has adequate resources to meet liabilities as they fall due in the period to 30 September 2026 and that it is appropriate to adopt the going concern basis of accounting in preparation for the financial statements.”
Group structure
- PHOENIX GROUP MANAGEMENT SERVICES LIMITED · parent
- PGMS (Ireland) Holdings
- PGMS (Glasgow) Limited
- Alba Life Trustees Limited
- Phoenix SCP Pensions Trustees Limited
- Phoenix SCP Trustees Limited
- Phoenix Pension Scheme (Trustees) Limited
- Phoenix Pensions Trustee Services Limited
- PGMS (Ireland) Limited
Significant events
- “The activities of another of the Phoenix group's subsidiaries, Phoenix Group CA Services Limited (previously known as SLFC Services Company (UK) Limited), was transferred to the company in the fourth quarter of 2024.”
- “In 2024, the Company transferred its lifetime mortgage customers, administered by a third party, to another entity within the Group (Standard Life Lifetime Mortgages Limited).”
- “The Board approved the Company entering into the TSA as part of the wider flexible benefits transaction.”
- “The Board approved the changes to the contractual arrangements in support of the integration of the business and assets of PGCAS into that of the Company.”
- “The sale of the owner-occupied property was agreed after the balance sheet date. There is no material change to the fair value reported and this is not an adjusting subsequent event.”
- “In March 2025, the Group announced a change to their migration strategy for the c. 3m policies that were being migrated to the BaNCS platform. An agreement was reached with Wipro that will allow for continued development of the existing ALPHA platform...”
Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers
People
3 active · 45 resigned
| Name | Role | Appointed | Born | Nationality |
|---|---|---|---|---|
| PEARL GROUP SECRETARIAT SERVICES LIMITED | Corporate Secretary | 2006-09-01 | — | — |
| NOAKES, Jacqueline Dorothy Mary | Director | 2022-11-25 | Aug 1961 | Irish |
| THOMPSON, Sara Elizabeth | Director | 2023-01-01 | Jan 1965 | British |
Show 45 resigned officers
| Name | Role | Appointed | Resigned |
|---|---|---|---|
| EAST, Anna | Secretary | 2000-02-23 | 2004-10-31 |
| GRIFFIN-SMITH, Philip Bernard | Secretary | 2004-11-01 | 2006-09-01 |
| WHITE, Gillian Maryjoy | Secretary | 1998-07-24 | 2000-02-23 |
| CLIFFORD CHANCE SECRETARIES LIMITED | Corporate Nominee Secretary | 1998-06-25 | 1998-07-24 |
| ABELL, Annabel | Director | 2024-05-10 | 2025-08-29 |
| ALLVEY, David Philip | Director | 2002-08-05 | 2004-11-01 |
| BAKER, Stephen Paul | Director | 2001-11-21 | 2004-02-29 |
| BIGGS, Michael Nicholas | Director | 2005-09-06 | 2008-05-01 |
| BLAKENEY, Henry John Mervyn | Director | 2002-08-05 | 2003-04-23 |
| BROWN, Bernard George | Director | 2002-07-10 | 2005-01-31 |
| BUCKLE, Samantha Rose | Director | 2023-07-01 | 2024-05-10 |
| CAIRNS, Arlene | Director | 2024-10-01 | 2026-05-07 |
| CASSONI, Maria Luisa | Director | 1998-07-24 | 2000-12-31 |
| CHARLTON, Peter John | Nominee Director | 1998-06-25 | 1998-07-24 |
| COTTAM, Harold, Managing Director | Director | 2002-08-05 | 2004-09-30 |
| DOWNING, Wadham St John | Director | 2005-09-06 | 2008-12-19 |
| EATON, Michael John | Director | 2006-09-05 | 2009-09-28 |
| FAWCETT, Stephen | Director | 2014-07-23 | 2016-10-01 |
| FORTIN, Richard Chalmers Gordon | Director | 2002-08-05 | 2004-04-22 |
| JONES, Katherine Louise | Director | 2023-01-01 | 2024-09-30 |
| KASSIMIOTIS, Antonios | Director | 2008-05-01 | 2022-12-31 |
| LANE, Philip Kenneth | Director | 2018-02-20 | 2021-02-28 |
| MARCHANT, Patricia Mary | Director | 2009-10-16 | 2010-12-31 |
| MEEHAN, Brendan Joseph | Director | 2005-09-06 | 2008-05-01 |
| MILES, Paul Lewis | Director | 2010-09-08 | 2012-07-17 |
| MOHAMMED, Shamira | Director | 2014-11-19 | 2017-06-26 |
| MOSS, Andrew | Director | 2010-09-08 | 2014-06-19 |
| MOSS, Jonathan Stephen | Director | 2008-05-01 | 2010-08-11 |
| NEWMAN, James Allen | Director | 2007-03-23 | 2008-05-01 |
| NICKSON, John William | Director | 2001-06-28 | 2002-07-10 |
| PORTMAN, Bryan Henry | Director | 2002-07-10 | 2003-09-30 |
| RICHARDS, Martin Edgar | Nominee Director | 1998-06-25 | 1998-07-24 |
| ROFFEY-JONES, Alan Gordon | Director | 2009-12-16 | 2014-06-30 |
| SEAMAN, Robert Brian Frederick | Director | 2017-02-23 | 2023-06-30 |
| SHAW, Brian Hamilton | Director | 1998-07-24 | 2001-12-31 |
| SINGLETON, Graham Lloyd | Director | 2004-01-23 | 2005-09-06 |
| SMITH, John Simon Bertie | Director | 2008-05-01 | 2010-06-30 |
| SPENCER, Paul | Director | 2004-02-24 | 2004-11-01 |
| SWIFT, William Edward | Director | 2021-08-03 | 2022-12-31 |
| TABER, Jeremy Neil Fenton | Director | 2002-04-04 | 2004-03-12 |
| THAKRAR, Rakesh Kishore | Director | 2023-01-01 | 2023-12-31 |
| THAKRAR, Rakesh Kishore | Director | 2012-07-17 | 2021-10-06 |
| THOMAS, Peter David | Director | 2005-01-31 | 2005-09-06 |
| THOMPSON, Paul Andrew | Director | 2002-12-01 | 2007-03-07 |
| WILLIAMSON, George Malcolm | Director | 2004-02-24 | 2004-11-01 |
Ownership
Persons with significant control
| Name | Kind | Nature of control | Notified | Status |
|---|---|---|---|---|
| Impala Holdings Limited | Corporate entity | Shares 75–100%, Voting 75–100%, Appoints directors | 2016-04-06 | Active |
Filing timeline
Last 20 of 210 total filings
| Date | Type | Category | Description | |
|---|---|---|---|---|
| 2026-05-07 | TM01 | officers | Termination director company with name termination date | |
| 2026-05-05 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2025-11-14 | CH04 | officers | Change corporate secretary company with change date | |
| 2025-11-11 | AD01 | address | Change registered office address company with date old address new address | |
| 2025-11-10 | PSC05 | persons-with-significant-control | Change to a person with significant control | |
| 2025-10-01 | AA | accounts | Accounts with accounts type full | |
| 2025-09-01 | TM01 | officers | Termination director company with name termination date | |
| 2025-04-30 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2025-04-29 | CH01 | officers | Change person director company with change date | |
| 2024-10-01 | AP01 | officers | Appoint person director company with name date | |
| 2024-09-30 | TM01 | officers | Termination director company with name termination date | |
| 2024-09-24 | AA | accounts | Accounts with accounts type full | |
| 2024-09-02 | CH01 | officers | Change person director company with change date | |
| 2024-05-15 | AP01 | officers | Appoint person director company with name date | |
| 2024-05-15 | TM01 | officers | Termination director company with name termination date | |
| 2024-05-06 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2024-01-03 | TM01 | officers | Termination director company with name termination date | |
| 2023-12-07 | CH01 | officers | Change person director company with change date | |
| 2023-10-17 | AA | accounts | Accounts with accounts type full | |
| 2023-07-10 | AP01 | officers | Appoint person director company with name date |
Public-record activity
Raw counts from Companies House — last 12–24 months
- Filings
- 7
- Capital events
- 0
- Officers appointed
- 0
- Officers resigned
- 2
last 12 months
last 24 months
last 12 months
last 12 months
Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.