ONE CALL INSURANCE SERVICES LIMITED
Trading as One Call Insurance, this subsidiary of One Call Group Companies Limited operates as a UK-based consumer insurance broker offering policies for cars, homes, vans, and travel.
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Cash
£41M
+26.4% highest in 6 filed years
Net assets
£57M
-1.1% vs 2023
Employees
426
-2.5% vs 2023
Profit before tax
£23M
+2.2% highest in 6 filed years
Watchouts
Facts from the Companies House register and the latest accounts — not a rating
-
1 PSC ceased in last 24 months
Significant control changed hands — see the Ownership section.
Net assets
6-year trend · vs Financials median
Accounts
6-year trend · Δ = latest vs prior filed period · latest reflected 2024-12-31
| Metric | Trend | 2019-12-31 | 2020-12-31 | 2021-12-31 | 2022-12-31 | 2023-12-31 | 2024-12-31 | Δ vs prior |
|---|---|---|---|---|---|---|---|---|
| Turnover | £54,353,822 | £50,529,733 | £52,311,449 | £52,358,752 | £65,131,710 | £59,257,147 | -9% | |
| Operating profit | £20,206,969 | £20,726,620 | £14,333,935 | £18,120,058 | £29,959,768 | £22,980,450 | -23.3% | |
| Profit before tax | £20,367,242 | £20,890,059 | £14,426,945 | £18,192,339 | £22,019,577 | £22,514,220 | +2.2% | |
| Net profit | £16,480,290 | £16,999,653 | £10,748,985 | £15,164,352 | £6,454,414 | £16,920,545 | +162.2% | |
| Cash | £10,890,179 | £14,783,508 | £28,127,041 | £25,044,279 | £32,689,852 | £41,305,315 | +26.4% | |
| Total assets less current liabilities | £41,398,268 | £49,970,588 | £50,556,906 | £50,952,508 | £57,140,572 | £56,514,821 | -1.1% | |
| Net assets | £41,398,268 | £49,970,588 | £50,556,906 | £50,952,508 | £57,140,572 | £56,514,821 | -1.1% | |
| Equity | £41,398,268 | £49,970,588 | £50,556,906 | £50,952,508 | £57,140,572 | £56,514,821 | -1.1% | |
| Average employees | 440 | 444 | 443 | 389 | 437 | 426 | -2.5% | |
| Wages | £10,204,434 | £9,691,900 | £10,147,876 | £9,667,047 | £10,200,729 | £10,656,129 | +4.5% | |
| Directors' remuneration | — | £498,752 | £546,702 | £524,142 | £619,770 | £625,690 | +1% |
Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. The Δ column is the change from the prior filed period as a percentage of |prior|; lines a company doesn't report show —. About these numbers
Ratios
Computed from the line items above — sparklines read oldest → newest
| Ratio | Trend | 2019-12-31 | 2020-12-31 | 2021-12-31 | 2022-12-31 | 2023-12-31 | 2024-12-31 |
|---|---|---|---|---|---|---|---|
| Operating margin | 37.2% | 41.0% | 27.4% | 34.6% | 46.0% | 38.8% | |
| Net margin | 30.3% | 33.6% | 20.5% | 29.0% | 9.9% | 28.6% | |
| Return on capital employed | 48.8% | 41.5% | 28.4% | 35.6% | 52.4% | 40.7% | |
| Current ratio | — | — | — | — | 1.94x | 1.90x | |
| Interest cover | — | — | — | — | — | 72.08x |
Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.
Audit & accounting basis
- Accounting basis
- FRS 102
- Reporting scope
- Standalone (parent only)
- Auditor
- PKF Smith Cooper Audit Limited
- Audit opinion
- Unqualified (clean)
- Going concern
- Affirmed
“In auditing the financial statements, we have concluded that the directors' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.”
Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers
People
12 active · 13 resigned
| Name | Role | Appointed | Born | Nationality |
|---|---|---|---|---|
| GRIFFIN, Selina | Secretary | 2025-03-28 | — | — |
| BARNSDALE, Joshua Charles | Director | 2025-10-07 | Nov 1982 | British |
| CHADBURN, Sarah Louise | Director | 2003-07-31 | Nov 1978 | British |
| LONG, Peter Graham | Director | 2017-01-09 | Dec 1986 | British |
| PARKER, John Matthew | Director | 2011-01-18 | May 1976 | British |
| RADFORD, Carolyn Marie | Director | 2016-06-16 | May 1982 | British |
| RADFORD, John Lawrence | Director | 2003-03-11 | Dec 1965 | British |
| RICE, Joanne Sarah | Director | 2023-04-28 | May 1990 | British |
| SMITH, Daniel John | Director | 2025-11-04 | Feb 1993 | British |
| SPRINGTHORPE, Nicholas Graham | Director | 2005-03-16 | Jun 1971 | British |
| STEELE, John | Director | 2014-07-04 | Nov 1953 | British |
| THORPE, John Raymond | Director | 2019-03-29 | Dec 1961 | British |
Show 13 resigned officers
| Name | Role | Appointed | Resigned |
|---|---|---|---|
| BATHGATE, Laura Elizabeth | Secretary | 2015-02-05 | 2017-10-05 |
| BROUGHTON, Tina Ethel Marie | Secretary | 2003-03-11 | 2003-04-17 |
| GRIFFIN, Selina | Secretary | 2006-11-22 | 2015-02-05 |
| SHERRIFF, Alexandra Maria | Secretary | 2017-10-05 | 2025-03-28 |
| WILTSHIRE, Kelly | Secretary | 2003-07-31 | 2006-11-22 |
| BARNSDALE, Joshua Charles | Director | 2017-01-09 | 2023-07-01 |
| BROUGHTON, William Laurence | Director | 2014-11-01 | 2023-07-01 |
| CLAYTON, Paul Neville | Director | 2016-06-16 | 2017-07-31 |
| GOACHER, John David | Director | 2018-06-05 | 2025-05-15 |
| HOLLOWAY, Steve | Director | 2003-03-11 | 2003-07-31 |
| ROSE, Oliver Paul | Director | 2013-11-01 | 2023-03-05 |
| WARDLE, David Charles | Director | 2014-06-01 | 2018-04-23 |
| WILTSHIRE, Kelly | Director | 2003-04-17 | 2006-11-22 |
Ownership
Persons with significant control
| Name | Kind | Nature of control | Notified | Status |
|---|---|---|---|---|
| One Call Group Companies Limited | Corporate entity | Shares 75–100% | 2025-04-09 | Active |
| Mr John Lawrence Radford | Individual | Shares 75–100%, Voting 75–100%, Appoints directors (as firm), Significant influence (as firm) | 2016-04-06 | Ceased 2025-04-09 |
Filing timeline
Last 20 of 125 total filings
| Date | Type | Category | Description | |
|---|---|---|---|---|
| 2026-04-08 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2025-11-04 | AP01 | officers | Appoint person director company with name date | |
| 2025-10-14 | AP01 | officers | Appoint person director company with name date | |
| 2025-09-15 | AA | accounts | Accounts with accounts type full | |
| 2025-06-12 | TM01 | officers | Termination director company with name termination date | |
| 2025-04-09 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2025-04-09 | PSC02 | persons-with-significant-control | Notification of a person with significant control | |
| 2025-04-09 | PSC07 | persons-with-significant-control | Cessation of a person with significant control | |
| 2025-04-07 | AP03 | officers | Appoint person secretary company with name date | |
| 2025-04-07 | TM02 | officers | Termination secretary company with name termination date | |
| 2024-10-01 | AA | accounts | Accounts with accounts type full | |
| 2024-05-13 | CS01 | confirmation-statement | Confirmation statement with updates | |
| 2023-09-19 | AA | accounts | Accounts with accounts type full | |
| 2023-07-11 | AP01 | officers | Appoint person director company with name date | |
| 2023-07-11 | TM01 | officers | Termination director company with name termination date | |
| 2023-07-11 | TM01 | officers | Termination director company with name termination date | |
| 2023-05-03 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2023-05-03 | TM01 | officers | Termination director company with name termination date | |
| 2022-09-21 | AA | accounts | Accounts with accounts type full | |
| 2022-04-06 | CS01 | confirmation-statement | Confirmation statement with no updates |
Public-record activity
Raw counts from Companies House — last 12–24 months
- Filings
- 4
- Capital events
- 0
- Officers appointed
- 2
- Officers resigned
- 0
last 12 months
last 24 months
last 12 months
last 12 months
Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.